Office Services Coord 1

Lancesoft; Sparks Corner (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

Lancesoft in Sparks, MD is seeking a dependable logistics professional to support daily transportation and shipping operations at our distribution center. The role is the primary contact for truck drivers, ensuring inbound and outbound shipments are processed accurately and on time while maintaining BOLs and SAP-based records.

The ideal candidate has SAP expertise, strong organizational skills, and a customer-focused approach.

Qualifications

• High school diploma or equivalent required.
• Experience in transportation, shipping, or logistics preferred.
• Proficiency with SAP for shipment creation and PGI/BOL processing.
• Strong attention to detail and accuracy in data handling.
• Excellent communication and teamwork abilities.

Responsibilities

• Greet and assist truck drivers upon arrival and throughout check-in.
• Coordinate trailer movements with warehouse and yard personnel.
• Create, modify, and delete shipments in SAP daily.
• Process PGI transactions in SAP accurately and timely.
• Generate and review Bills of Lading and shipping docs.
• Verify shipment data and maintain records in SAP.
• Communicate shipment status and delays to stakeholders.
• Support data entry, filing, and administrative duties as needed.
• Adhere to safety, security, and operational procedures.

Skills

Attention to detail

Customer service

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Tools

SAP

Excel

Outlook

Job description

M-Fri 8: 30AM-5PM - possible Overtime Interviews - video first then in person for final interview Possible Temp to hire if candidate excels BG must be cleared prior to starting We are seeking a dependable, detail-oriented, and customer-focused professional to support daily transportation and shipping operations. This role serves as the primary point of contact for truck drivers arriving at the distribution center, ensuring efficient processing of inbound and outbound shipments while maintaining accurate documentation and compliance with company procedures. The ideal candidate must be proficient in SAP, including reviewing and managing open orders, creating shipments, deleting shipments, processing PGI (Post Goods Issue) transactions, and generating Bills of Lading (BOLs). The successful candidate will demonstrate strong organizational skills, attention to detail, and the ability to thrive in a fast-paced logistics environment while ensuring accurate and timely shipment execution.

Key Responsibilities

• Professionally greet and assist truck drivers upon arrival and throughout the check-in/check-out process.
• Coordinate trailer movements and communicate effectively with warehouse, transportation, and yard personnel.
• Create, modify, and delete shipments within SAP to support daily transportation operations.
• Process PGI (Post Goods Issue) transactions in SAP accurately and timely.
• Generate, review, process, and distribute Bills of Lading (BOLs) and all required shipping documentation.
• Verify shipment information and ensure data accuracy within SAP and transportation systems.
• Maintain accurate records of shipments, trailer activity, and transportation transactions.
• Communicate shipment status, delays, and operational updates to internal and external stakeholders.
• Support daily transportation operations and ensure timely movement of freight.
• Assist with data entry, filing, reporting, and other administrative duties as assigned.
• Follow all safety, security, and operational procedures.

Qualifications

• High school diploma or equivalent required.
• Experience in transportation, shipping, logistics, warehouse operations, or administrative support preferred.
• Must be proficient in SAP, including creating shipments, deleting shipments, processing PGI transactions, and generating Bills of Lading (BOLs).
• Strong understanding of shipping documentation and transportation processes.
• Exceptional attention to detail and accuracy when handling shipping and system transactions.
• Excellent organizational, communication, and customer service skills.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and as part of a team.

Work Requirements

• Must be punctual, dependable, and maintain a professional demeanor at all times.
• Must possess strong problem-solving skills and the ability to make sound decisions in a fast-paced environment.
• Ability to work flexible hours and overtime as needed to support business operations.
• Ability to interact professionally with drivers, customers, and internal teams.
• Capable of working in a distribution center or warehouse office environment.

Preferred Attributes

• Strong sense of urgency and commitment to operational excellence.
• Ability to remain calm and professional during peak shipping periods.
• Commitment to accuracy, efficiency, and outstanding customer service.

Ideal Candidate

The ideal candidate is a reliable and highly organized individual with strong SAP experience and transportation knowledge. They must be comfortable working directly with truck drivers, managing shipping documentation, creating and deleting shipments, processing PGIs, and ensuring the accuracy of all Bills of Lading and transportation records while supporting critical distribution center operations.