OFFICE SERVICES CLERK

MD; Maryland; On-site; USD 38,000 - 52,000; Full time

Job summary

The State Department of Assessments and Taxation, Real Property Division, Prince George's County Assessments Office, in Upper Marlboro, MD, seeks a clerical specialist. You will review, verify, and interpret information to resolve assessment problems and respond to public inquiries in person and by phone.

Your responsibilities include data entry to the mainframe, creating and adjusting property accounts, processing deeds and legal documents, and maintaining organized assessment files in

Qualifications

• Graduation from an accredited high school or GED.
• One year of clerical experience required.
• Notes describe substitutions by education credits or military service.

Responsibilities

• Review, verify, and interpret information to resolve problems.
• Interact with the public in person and by phone about assessments.
• Input data to the mainframe to update real property files.
• Create and adjust accounts for transfers and plats.
• Process deeds and legal documents to confirm ownership transfers.
• File materials and maintain organized assessment documents.
• Perform other duties as required; job is mission essential.

Skills

Clerical duties

Data entry

Public interaction

Attention to detail

Education

High School Diploma or GED

Job description

Introduction

This is a position Specific Recruitment for the State Department of Assessments and Taxation, Real Property Division, Prince George's County Assessments Office.

GRADE

ASTD8

LOCATION OF POSITION

State Department of Assessments and Taxation
Prince George's County Assessment Office
14735 Main Street
Upper Marlboro, MD 20772

POSITION DUTIES

To perform various clerical functions in an assessment office which include, but are not limited to, reviewing, verifying, and interpreting information for determining and resolving problems.
Interacts with the general public both in person and by phone to respond to issues related to the assessment process, property values, general office procedures, personal property and homeowner's tax credit.
Inputs a variety of data to the mainframe to update and maintain real property files. Determines if input data is correct in accordance with policies and procedures before entering it.
Creates new accounts, determines if legal descriptions are correct and adjusts parent accounts to reflect new legal descriptions for split transfers, combination of accounts and plats by following established office procedures.
Types and sends a variety of forms, letters and reports in accordance with established office procedures.
Reviews, verifies, interprets and receives deeds and legal documents for changes of ownership and property description.
Determines from the deeds whether the correct property is being transferred by matching the legal description on the mainframe with legal description in the deed. Determines from the deed if the transfer is a whole transfer or a split account.
Files various materials to organized and retain assessment documents in accordance with established office procedures.
Performs other duties as may be required.
This job is mission essential and mission critical.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of experience performing clerical duties.

Notes:

• 1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
• 2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• 3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

SELECTION PROCESS

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.

BENEFITS

STATE OF MARYLAND BENEFITS

• health insurance, dental, and vision plans offered at a low cost.
• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays - State employees also celebrate at least twelve (12) holidays per year.
• Pension - State employees earn credit towards a retirement pension.
• Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program
• Free Mass Transit Benefit- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service

We thank our Veterans for their service to our country.

As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity.