OFFICE SERVICES CLERK

State of Maryland; Maryland; Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Personal Leave (6 days)

Annual Leave (10 days)

Sick Leave (15 days)

Parental Leave (up to 60 days)

Holidays (12+)

Job summary

State of Maryland's Real Property Division, Prince George's County Assessments Office, is seeking a clerical employee to support assessment operations in Upper Marlboro, MD. The role involves data entry, account maintenance, and correspondence handling.

The position requires a high school diploma and at least one year of clerical experience, with substitutions allowed for education or training as listed in the notes. Mission essential, on-site role within county offices.

Qualifications

• High school graduation or equivalent required.
• One year of clerical experience required.
• Substitutions allowed: 30 college credits for one year of experience; six months clerical training may substitute for six months of experience; military service may substitute year-for-year.

Responsibilities

• Perform clerical duties in an assessment office.
• Interact with the public in person and by phone regarding assessments and tax credits.
• Input data to mainframe and verify accuracy per policies.
• Create accounts and adjust records for transfers and plats.
• Prepare and send forms, letters, and reports per procedures.
• Review deeds and legal documents for ownership changes and correct property descriptions.

Skills

Administrative support

Data entry

Public interaction

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Database

Job description

Introduction

This is a position Specific Recruitment for the State Department of Assessments and Taxation, Real Property Division, Prince George's County Assessments Office.

GRADE

ASTD8

LOCATION OF POSITION

• State Department of Assessments and Taxation
• Prince George's County Assessment Office
• 14735 Main Street
• Upper Marlboro, MD 20772

POSITION DUTIES

• To perform various clerical functions in an assessment office which include, but are not limited to, reviewing, verifying, and interpreting information for determining and resolving problems.
• Interacts with the general public both in person and by phone to respond to issues related to the assessment process, property values, general office procedures, personal property and homeowner's tax credit.
• Inputs a variety of data to the mainframe to update and maintain real property files. Determines if input data is correct in accordance with policies and procedures before entering it.
• Creates new accounts, determines if legal descriptions are correct and adjusts parent accounts to reflect new legal descriptions for split transfers, combination of accounts and plats by following established office procedures.
• Types and sends a variety of forms, letters and reports in accordance with established office procedures.
• Reviews, verifies, interprets and receives deeds and legal documents for changes of ownership and property description.
• Determines from the deeds whether the correct property is being transferred by matching the legal description on the mainframe with legal description in the deed. Determines from the deed if the transfer is a whole transfer or a split account.
• Files various materials to organized and retain assessment documents in accordance with established office procedures.
• Performs other duties as may be required.
• This job is mission essential and mission critical.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of experience performing clerical duties.
• Notes:
• 1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
• 2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• 3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

BENEFITS

• As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.
• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays - State employees also celebrate at least twelve (12) holidays per year.
• Pension - State employees earn credit towards a retirement pension.
• Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program
• Free Mass Transit Benefit- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity.