Office Services Assistant - Customer-Centric Support

IST Management; Norwalk (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD (Short-Term Disability)

LTD (Long-Term Disability)

Life insurance

401k

Paid time off

Holiday pay

Bonus incentives

Job summary

IST Management Services is seeking an Office Services Assistant to join the Norwalk team. The role provides corporate support on-site in a professional team environment with a strong customer service mindset. Hours are 8:00am–5:00pm, Monday through Friday, no nights or weekends.

Compensation ranges from $17.50 to $18.00 per hour, DOE, with benefits including medical, dental, vision, disability, life, 401k, PTO and paid holidays. Prior office or customer service experience is preferred.

Qualifications

• Must have access to reliable transportation.
• High school diploma or GED.
• Customer Service/ Hospitality/ Retail background preferred.
• Professional appearance and demeanor.
• Keyboarding and Windows environment PC skills.
• Excellent communication skills both verbal and written; Ability to effectively work individually or in a team environment.

Responsibilities

• Operating mailing, copy and office equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Order and maintain all Office Supplies
• Pick-up and deliver mail, parcel and print requests to customers
• Respond to emails from staff - must have solid writing skills-good punctuation
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures; Perform other tasks as assigned

Skills

Excellent communication

Customer service mindset

Keyboarding

Windows PC skills

Education

High school diploma or GED

Job description

IST Management Services is seeking an Office Services Assistant to join the Norwalk team. The role provides corporate support on-site in a professional team environment with a strong customer service mindset. Hours are 8:00am–5:00pm, Monday through Friday, no nights or weekends.

Compensation ranges from $17.50 to $18.00 per hour, DOE, with benefits including medical, dental, vision, disability, life, 401k, PTO and paid holidays. Prior office or customer service experience is preferred.