Office Services Assistant

Hanson Bridgett LLP; San Francisco (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) with firm contribution

Paid time off

Professional development support

Job summary

Hanson Bridgett LLP in San Francisco seeks an Office Services associate to support hospitality, conference room upkeep, and front desk coverage under general supervision. This is a full-time, non-exempt role reporting to the Director of Office Operations.

The candidate will manage event setup, after-hours coverage, mail and package processing, and provide back-up support to Receptionists and other Office Services staff, with occasional overtime for events.

Qualifications

• High school diploma or equivalent required.
• At least one year of office experience required; law firm or hospitality experience desirable.
• Strong customer service skills, initiative and attention to accuracy.
• Effective written and verbal communication skills.
• Computer proficiency for data entry, Outlook, and Excel.
• Strong organizational and interpersonal skills; reliable.

Responsibilities

• Greet customers, answer phones, and provide information on procedures and services.
• Log and track outgoing packages per office procedures.
• Process incoming/outgoing faxes and coordinate with Concierge for events.
• Support front desk operations and provide back-up for Receptionists and Office Services staff.
• Assist with special projects like large mailings and document preparation.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Teamwork

Adaptability

Attention to accuracy

Problem solving

Working under pressure

Data entry

Microsoft Outlook

Excel

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Excel

Job description

Under general supervision, provides Office Services functions such as hospitality, conference room upkeep, as well as front desk coverage. This is a full time/non-exempt position based in San Francisco. The position will report to the Director of Office Operations.

ESSENTIAL JOB FUNCTIONS

Essential functionsinclude reliable attendance; a professional appearance; and frequent schedule adjustments in order to accommodate events, including overtime.

Responsibilities

• Stay on top of the various meetings and events at the firm and ensure that set-ups are refreshed as needed, including contacting Coffee Attendants as needed regarding clean-up of conference rooms.


• Keep a flexible schedule to provide evening coverage for after-hours events, including bartending duties as well as clean-up and reconfiguration of conference rooms


• Provide front desk coverage when someone in the Concierge group is out.


• Work closely with the Concierge group to obtain necessary details regarding meetings and events. Coordinate with other Office Services staff as needed regarding set-ups and catering needs


• Work cooperatively with the Receptionists and other Office Services Department staff, and provide back-up assistance to others as needed.


• Log and track outgoing packages in accordance with office procedures.


• Log incoming packages in the firm’s Package Tracking program.


• Assist internal customers by suggesting shipment options, checking rates, and preparing shipments.


• Process incoming and outgoing electronic faxes


• Greet customers, answer telephones, and provide information relative to department procedures and services.


• Assist other departments with special projects, such as large mailings and document preparation.


• Other duties as assigned

Qualifications

• A high school diploma or equivalent work experience is required.


• At least one year of office experience is required; prior law firm or hospitality industry experience is desirable.


• Strong customer service skills, initiative, and attention to accuracy


• Effective communication skills, both written and oral


• Computer proficiency for data entry, Microsoft Outlook, and Excel


• Strong organizational skills, interpersonal skills, and reliability


• Ability to work both independently and collaboratively as part of a team


• Ability to work under pressure in a fast-paced environment and to act quickly while remaining calm and polite


• Ability to adapt to a changing environment

Physical Demands

While performing the duties of this job, the employee is regularly required to use a telephone, computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to sit and walk, as well as to lift and move objects such as packages, boxes and furniture weighing up to 50 pounds. The employee is occasionally required to stand, stoop or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

The hourly rate is $26.67–$28.72, commensurate with experience and qualifications.

Hanson Bridgett offers a competitive benefits package including

• medical


• dental


• vision coverage


• 401(k) with firm contribution (profit sharing)


• paid time off


• support for continuing legal education and professional development

","IsExpired":false}