Office Representative - State Farm Agent Team Member

Ryanrenardinsurance; Wisconsin; On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Bonuses based on performance

Training & development

Job summary

A local insurance agency is seeking a full-time Office Representative to provide excellent customer service and help grow the business. Responsibilities include building customer relationships, providing accurate information about insurance products, and collaborating with team members. This entry-level position offers a salary of $37k plus bonuses, health benefits, and opportunities for advancement in a supportive environment.

Qualifications

• Must have interest in marketing products and services based on customer needs.
• Ability to learn computer functions.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Identify customer needs and sell insurance products.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Ability to work in a team

Education

Property and Casualty license

Life and Health license

Job description

Office Representative - State Farm Agent Team Member

Full Time in Appleton, WI

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Tuition assistance
• Competitive salary
• Training & development

Position Overview

We are looking for a new Team Member in our State Farm Insurance Agency! Do you have a positive attitude, and enjoy working as part of a team? Team Members are responsible for friendly and efficient customer service and helping us grow our book of business by multi-lining existing customers and providing quotes to new leads.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Identify customer needs, sell the value of various insurance products and our agency.
• Apply critical thinking skills toward problem solving and brainstorm with the team on ways to generate business.
• Maintain a strong work ethic with a commitment to success each and every day.

What you will receive

• Simple IRA retirement plan
• Salary plus generous team earned bonuses
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency and beyond

Qualifications

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Existing Wisconsin Insurance Licenses highly preferred but will provide training and licensing reimbursement for the right candidate. Experience with Microsoft programs and general office administration is helpful.

Position has an entry level salary of $37k, plus $1000 sign on bonus after 90 day probationary period. All licensing costs will be reimbursed with an additional $1000 bonus upon completion. Additional team earned bonuses offered throughout the year. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process if/when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 per year

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