Customer Relations Representative - State Farm Agent Team Member

State Farm; Portland (OR); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission

Growth opportunities

PTO

Career-building experience

License renewal compensation

Hiring bonus

Descripción de la vacante

State Farm Agent Team Member in Portland, OR, seeks a Customer Relations Representative to deliver exceptional client experiences. You will handle inquiries about insurance options, guide customers with a needs-based approach, and coordinate with the agency team to support growth. Occasional Saturdays are required.

Before start, insurance licenses must be obtained. The role emphasizes customer service, proactive problem-solving, and strong communication across channels.

Formación

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to relate to customers and anticipate needs.
• Excellent communication to assist customers and coordinate with team.

Responsabilidades

• Provide prompt, accurate, and friendly customer service across inquiries about insurance availability, eligibility, coverages, policy changes, transfers, and billing.
• Educate customers about insurance options using a needs-based approach.
• Communicate effectively to meet customer needs and support business growth.
• Occasional Saturday half-day work expectation.

Conocimientos

Customer service

Communication

Problem-solving

Phone and text communication

Descripción del empleo

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time • Portland - OR

Replies within 24 hours

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

BENEFITS:

• Commission
• Growth potential/Opportunity for advancement within my office
• PTO
• Valuable career-building experience
• License Renewal compensation
• Hiring Bonus

RESPONSIBILITIES:

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Occasional Saturday work expectation for half day.

QUALIFICATIONS:

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Comfortable communicating via email, phone and text.

Compensation: $40,000.00 - $60,000.00 per year

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Dimitri Kondos - State Farm Agent may be the right fit for you!

About Our Agency

• Our office is open Mon - Fri 9am-5pm; Saturdays 10am - 2pm.
• We currently have 6 team members at our agency.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Are you willing and able to commute to our office in Portland, OR 97202? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none