Office Representative - State Farm Agent Team Member

State Farm; Northville (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Job summary

State Farm Insurance Agent located in Northville, MI is seeking an outgoing, career-oriented professional to join their team. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

As a State Farm team member, you will respond to inquiries, provide excellent service, and work with the agent to meet marketing goals while maintaining a high level of professionalism and teamwork.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about insurance and financial products to help people manage risks.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, billing, and claims.
• Use a needs-based review process to educate customers about insurance options.
• Work with the agent to meet marketing goals.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication

Teamwork

Multi-tasking

Self-motivation

Detail orientation

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Full Time • Northville - MI

• Bonus based on performance
• Health insurance

Position Overview

State Farm Insurance Agent located in Northville, MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lisa Beyer - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task