Office Representative - State Farm Agent Team Member

Alyssa Tutino Harcar - State Farm Agent; Delaware; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/s

Job summary

State Farm Agent is seeking an Office Representative to join their team in Ellwood City, PA. You will help customers with insurance and financial services, and educate them on available options through value-based conversations.

The role emphasizes a friendly customer experience, teamwork, and growth potential, with supportive training. Ideal candidates are motivated, organized, and able to manage multiple tasks while building lasting client relationships.

Qualifications

• Interest in marketing products and services based on customer needs.
• People-oriented and able to connect with customers.
• Organizational skills to manage tasks effectively.
• Self-motivated with a proactive approach.
• Ability to work in a team environment.
• Capability to multitask in a fast-paced setting.
• Work toward mutually agreed marketing goals.

Responsibilities

• Provide prompt, accurate, and friendly customer service, addressing inquiries on insurance, coverages, policy changes, billing, and claims.
• Use needs-based discussions to educate customers about insurance options.
• Develop leads, schedule appointments, identify needs, and market products and services.

Skills

Customer service focus

People-oriented

Organizational skills

Self-motivated

Teamwork

Multitasking

Goal orientation

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)

Requirements

• Interest in marketing products and services based on customer needs
• People-oriented
• Organizational skills
• Self-motivated
• Ability to work in a team environment
• Ability to multi-task
• Achieve mutually agreed upon marketing goals

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Ellwood City, PA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none