Office Representative - State Farm Agent Team Member

Stacey Hamilton - State Farm Agent; Indianapolis (IN); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Job summary

Stacey Hamilton - State Farm Agent in Indianapolis, IN is seeking an Office Representative to join their team. This full-time role emphasizes value-based conversations and delivering a remarkable customer experience while helping the business grow.

The role requires strong communication, customer service, and sales aptitude with licensing readiness. You will develop leads, educate clients about insurance options, and contribute to a positive team environment with growth potential.

Qualifications

• Sales experience preferred and goal-focused.
• Excellent written and verbal communication skills.
• Ability to present to potential customers and assess needs.
• Licensing readiness for Property & Casualty and Life/Health.
• Self-motivated with a customer-first mindset.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance options.
• Use a needs-based review process to educate customers about options.
• Develop leads, schedule appointments, identify customer needs, and market products.

Skills

Sales experience

Communication skills

Self-motivated

Presentation skills

Interviewing customers

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Full Time • Indianapolis - IN

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to make presentations to potential customers
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Indianapolis, IN and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance
• Health insurance
• Business insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Which type of sales role best describes your selling style? *

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Are you currently licensed? *

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none