Office Representative

Gifford Medical Center; Randolph (VT); In loco; USD 23.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Onsite parking

Health plans including dental and vis

Tax-saving flexible spending accounts

Health Savings Plan with employer con

Long and short-term disability

Descrizione del lavoro

Gifford Health Care in Randolph, VT, is hiring an Office Representative for our OB/GYN office. This full-time daytime role (Mon–Fri, 8:00–17:00 with one half-day per week) is the first point of contact for visitors and callers, delivering friendly, professional service and handling reception duties, messaging, scheduling, and registrations.

You will inform staff of arrivals, make reminder calls, and help maintain the waiting area while processing medical records requests in line with hospital

Competenze

• Strong communication skills.
• Commitment to patient care.
• Ability to multitask in a fast-paced office.
• Excellent time management and organizational abilities.
• Ability to collaborate effectively within a team.
• Experience processing medical records requests in line with policies.

Mansioni

• Serve as first point of contact for visitors and callers.
• Manage message taking, scheduling, reminder calls, and registrations.
• Notify staff of patient arrivals and monitor waiting area.
• Maintain professional reception and patient experience.
• Process requests for medical records in compliance with policies.

Conoscenze

Communication skills

Customer service

Multitasking

Time management

Team player

Professional demeanor

Descrizione del lavoro

Full Time , Days , Mon - Fri 8:00 - 5:00 (1 half day per week)

Salary range: $16.75 - $25.12 per hour

Gifford is looking for an Office Representative to join our OB/GYN office team.

In this role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience for all. You will be responsible for providing exceptional customer service by managing the smooth operation of theofficereception. Key duties include message taking, scheduling patient appointments, making reminder calls, completing registrations, notifying staff of patient arrivals, and monitoring and updating patients in the waiting area.

The ideal candidate will have strong communication skills, a commitment to patient care, and the ability to collaborate effectively within a team. Additionally, this position requires excellent time management, organizational abilities, and the capacity to multitask while maintaining a professional demeanor. The Office Representative will also process requests for medical records, ensuring compliance with hospital policies regarding the release of information.

Gifford Health Care offers competitive compensation and a comprehensive benefits package. Our Total Rewards package includes, but is not limited to:

• Competitive wages
• Onsite parking
• Health plans including dental and vision insurance
• Tax-saving flexible spending accounts
• Health Savings Plan with employer contribution
• Long and short-term disability insurance