Office / Project Coordinator

Metro Fence Company, Inc.; Denver (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Job summary

Metro Fence Company, Inc. in Commerce City, Colorado, seeks an Office / Project Coordinator to support our residential and commercial fencing projects.

This role collaborates with sales, production, and field teams to move projects from initial contact through installation and final payment, ensuring details are organized and on track. You’ll manage multiple priorities, communicate with customers, and take ownership of project documentation.

Qualifications

• At least 2 years of professional office or project coordination experience.
• Strong organizational skills and attention to detail.
• Commitment to providing an exceptional customer experience.
• Confident communicating with customers by phone and email.

Responsibilities

• Respond to customer inquiries via website and marketing channels.
• Communicate with customers through various project stages.
• Maintain accurate customer and project data in Salesforce.
• Follow up with leads and customers in a timely, professional manner.
• Call in and monitor utility locate requests.
• Prepare and submit fence permit applications with municipalities.
• Coordinate project documentation between Sales and Production.
• Participate in weekly production and forecasting meetings.
• Assist with project scheduling and customer communication.
• Process customer billing and monitor outstanding balances.
• Identify issues and coordinate solutions before they become problems.

Skills

Organizational skills

Customer service mindset

Communication skills

Multi-project management

Self-directed

Team collaboration

Tools

Microsoft Office

Salesforce

CRM software

Job description

Founded in 1984, Metro Fence Company (MFC) is one of the Rocky Mountain region’s established leaders in residential and commercial fencing. For more than 40 years, our commitment to quality workmanship, exceptional service, and delivering value to our customers has helped us build a financially stable and growing company.

We’re adding to our team and looking for an organized, motivated professional who enjoys working with customers, managing details, and keeping projects moving.

The Position

Office / Project Coordinator

Metro Fence Company | Commerce City, Colorado

Founded in 1984, Metro Fence Company (MFC) is one of the Rocky Mountain region’s established leaders in residential and commercial fencing. For more than 40 years, our commitment to quality workmanship, exceptional service, and delivering value to our customers has helped us build a financially stable and growing company.

We’re adding to our team and looking for an organized, motivated professional who enjoys working with customers, managing details, and keeping projects moving.

The Position

Our Office/Project Coordinator plays an important role in the day-to-day operation of our residential division. You’ll work closely with customers, sales, production, and field personnel to help move projects from initial contact through installation and final payment.

This is a fast-paced position for someone who is comfortable managing multiple priorities, communicating with customers, solving problems, and taking ownership of the details that keep projects on track.

How You’ll Spend Your Days

• Responding to customer inquiries generated through our website and other marketing efforts
• Communicating with customers throughout various stages of their project
• Maintaining accurate customer and project information in Salesforce
• Following up with leads and customers in a timely, professional manner
• Calling in and monitoring utility locate requests
• Preparing and submitting fence permit applications with applicable municipalities
• Coordinating project documentation and information between Sales and Production
• Participating in weekly production and forecasting meetings
• Assisting with project scheduling and customer communication
• Processing customer billing and monitoring outstanding balances
• Identifying project issues and helping coordinate solutions before they become problems
  

What You’ll Bring to the Table

• At least 2 years of professional office, project coordination, administrative, or similar experience
• Strong organizational skills and attention to detail
• A commitment to providing an exceptional customer experience
• Confidence communicating with customers by phone and email
• The ability to manage multiple projects, deadlines, and changing priorities
• A self-directed and resourceful approach to your work
• Proficiency with Microsoft Office and general business technology
• Experience with CRM or project-management software; Salesforce experience is a plus
• Strong written and verbal communication skills
• The ability to work independently while also being an effective part of a team
• A professional personality, good judgment, and a sense of humor
• A willingness to take ownership, solve problems, and follow things through to completion

What We Offer

• Competitive compensation
• Benefits
• A stable company with more than 40 years in business
• The opportunity to work with an established market leader
• A small-company environment where your contribution matters
• A team that values hard work, accountability, quality, and customer service
• The opportunity to grow as the company continues to grow

If you enjoy keeping projects organized, helping customers, solving problems, and being the person who makes sure things get done, we’d like to hear from you.

Metro Fence Company, Inc.