Office Professional 2 (PN 20013636)

State of Ohio; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Public retirement benefits

Paid time off

Education and development

Job summary

Ohio Department of Health (ODH) is seeking an experienced Office Professional 2 in Columbus, OH, to process record orders and certified birth/death certificates. The role requires clerical, data entry, and customer service skills and offers a full-time schedule from 8am to 5pm, Monday through Friday, with OCSEA union representation.

The Bureau of Vital Statistics ensures accurate vital records, with scanning duties and routine inquiries supported by standard procedures.

Qualifications

• 6 mos. trg. or 6 mos. exp. in using personal computer & related business office software AND 6 mos. trg. or 6 mos. exp. in office practices & procedures.
• Or 6 mos. exp. as Office Professional 1, 12141.
• Equivalent of Minimum Class Qualifications for Employment noted above.

Responsibilities

• Ensure records (e.g., birth death, fetal death) are correct and utilize proper procedures to make a formal decision
• Correct database information when a discrepancy exists
• Check accuracy of indexed birth data by cross referencing data between Vital Statistics applications and received adoption registry documentation in order to match with an adoption file
• Compare original vital record with change document requests (e.g., legal name changes, data completion requests, amended birth and death certificates, supplemental name reports, court ordered legal changes, affidavits)
• Verify accuracy and completeness of information prior to processing
• Operate scanning equipment to assign state certificate file numbers on certificates and/or to image vital records and change documents to database
• Respond to routine questions using systems to track pending correspondence and amendment requests

Skills

Clerical

Data Entry

Customer Service

Records Management

Attention to Detail

Customer Focus

Confidentiality

Operational Support

Job description

Job Description - Office Professional 2 (PN 20013636) (260006MY)

Office Professional 2 (PN 20013636) (260006MY)

Organization

Health

Agency Contact Name and Information

Hannah C. HR will contact you if selected for an interview.

Unposting Date

Sep 10, 2026, 3:59:00 AM

Work Location

VITAL STATISTICS 4200 Surface Road Columbus 43228

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : $21.83

Schedule

Full-time

Work Hours : Monday - Friday; 8am - 5pm

Union : OCSEA

Primary Job Skill

Clerical & Data Entry

Technical Skills : Customer Service, Operational and Administrative Support, Records Management

Professional Skills : Attention to Detail, Customer Focus, Confidentiality

Agency Overview

Office Professional 2

About Us: Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

Job Description

The Bureau of Vital Statistics (VS) operates a statewide system for the registration of births, deaths, and other vital events that happen within the state of Ohio. We are currently seeking an experienced office professional to fulfill record orders and requests for certified birth and death certificates. This position will:

• Ensure records (e.g., birth death, fetal death) are correct and utilize proper procedures to make a formal decision
• Correct database information when a discrepancy exists
• Check accuracy of indexed birth data by cross referencing data between Vital Statistics applications and received adoption registry documentation in order to match with an adoption file
• Compare original vital record with change document requests (e.g., legal name changes, data completion requests, amended birth and death certificates, supplemental name reports, court ordered legal changes, affidavits)
• Verify accuracy and completeness of information prior to processing
• Operate scanning equipment to assign state certificate file numbers on certificates and/or to image vital records and change documents to database
• Respond to routine questions using systems to track pending correspondence and amendment requests

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

6 mos. trg. or 6 mos. exp. in using personal computer & related business office software AND 6 mos. trg. or 6 mos. exp. in office practices & procedures. - Or 6 mos. exp. as Office Professional 1, 12141. - Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Clerical & Data Entry Technical Skills: Customer Service, Records Management, Operational and Administrative Support Professional Skills: Customer Focus, Attention to Detail, Confidentiality

Educational Transcript Requirements

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Supplemental Information

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION. Unless required by legislation, the selected candidate will begin at Pay Grade 26, Step 1 of the union (OCSEA) Pay Range Schedule ($21.83 per hour), with an opportunity for pay increase after six months ($22.29 per hour) of satisfactory performance and then a yearly raise thereafter.

STATUS OF POSTED POSITION

You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.