Casework Support Specialist, Disability Services (Hybrid)

Adult Correction; North Carolina; Hybrid; USD 39,000 - 49,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks an Administrative Specialist I (S) in Guilford County, High Point. The role provides casework support to Rehabilitation Counselors, handling caseloads and office tasks while navigating resources and community partners.

Responsibilities include data gathering, plan development with consumers/families, document preparation, and monitoring progress within the rehabilitation process.

Qualifications

• Experience delivering administrative support to counselors and clients.
• Strong data entry, scheduling, and filing skills.
• Skilled in front-line service with clear, respectful communication.

Responsibilities

• Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation/independent living services.
• Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process.
• Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant
• Monitor the consumer's progress throughout the service delivery process
• Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed
• Document service delivery and case progress in the case management system as required by agency policy

Skills

Administrative tasks

Data entry

Front-line service

Diversity communication

Job description

The North Carolina Department of Health and Human Services (DHHS) seeks an Administrative Specialist I (S) in Guilford County, High Point. The role provides casework support to Rehabilitation Counselors, handling caseloads and office tasks while navigating resources and community partners.

Responsibilities include data gathering, plan development with consumers/families, document preparation, and monitoring progress within the rehabilitation process.