Office Operations & People Leader

SA Recycling; Balch Springs (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

SA Recycling seeks an experienced Office Manager to oversee administrative staff, enforce safety and quality standards, and ensure efficient daily operations at our Texas facility. The role emphasizes policy implementation, performance evaluation, and staff training to support smooth workflow and exceptional customer service.

The candidate should be fluent in English and Spanish, with strong MS Office skills, and a minimum of five years in a similar environment.

Qualifications

• Grandfathered into position if employed before April 2014.
• Must pass a medical physical and drug test.
• Must pass a background check and credit check.
• High school diploma or GED preferred, foreign education acceptable.
• Bilingual English & Spanish is a plus.
• Proficient in communicating and basic math for job tasks.

Responsibilities

• Resolve customer complaints and answer policy questions.
• Supervise office, administrative, or customer service staff for quality and deadlines.
• Guide employees in handling difficult problems and escalate issues.
• Implement company policies, procedures, and service standards with management.
• Discuss performance issues with employees to resolve problems.
• Train staff in duties and company policies or arrange training.
• Evaluate employee performance and compliance with regulations.
• Review records and reports related to production, payroll, and shipping to verify details.

Skills

MS Office

Bilingual EN/ES

Communication

Office mgmt

Team supervision

Education

High school diploma or GED

Tools

MS Office

Job description

SA Recycling seeks an experienced Office Manager to oversee administrative staff, enforce safety and quality standards, and ensure efficient daily operations at our Texas facility. The role emphasizes policy implementation, performance evaluation, and staff training to support smooth workflow and exceptional customer service.

The candidate should be fluent in English and Spanish, with strong MS Office skills, and a minimum of five years in a similar environment.