Office Operations Manager

Democracy Docket; Washington (Washington County); Hybrid; USD 77,000 - 84,000; Full time

Benefits offered by this job

Merit-based annual bonus

Employer-paid health premiums

401(k) with company match

Commuter benefits

Generous paid time off: PTO, Wellness,

Job summary

Democracy Docket is hiring an Office Operations Manager to run day-to-day operations of our Washington, DC office in a hybrid schedule. You will handle facilities, basic IT and accounting tasks, and collaborate with People & Culture to improve the employee experience.

Key duties include vendor management, mail handling, IT liaison, onboarding support, and event coordination. The role emphasizes organization, proactive problem-solving, and budget stewardship.

Qualifications

• 5+ years of experience managing office operations in a fast-paced environment.
• Strong knowledge of office systems, vendors, and basic IT.
• Proven ability to run a well‑organized, welcoming office while managing budgets.
• Highly organized, proactive, and detail-oriented with multiple priorities.

Responsibilities

• Oversee facilities, vendor management, and coordination with building management.
• Maintain office cleanliness, organization, and overall functionality.
• Manage office supply inventory and ordering, including kitchen items and lunch.
• Lead office planning, space changes, furniture updates, and vendor coordination.
• Receive and distribute mail and deliveries; manage outgoing mail.
• Manage basic IT needs and liaise with external IT vendors.
• Process checks, issue invoices, and provide travel booking support.
• Partner with People & Culture to foster a welcoming office environment and onboard new hires.
• Support internal events and special operations projects as needed.

Skills

Office operations

Vendor management

IT support

Budget handling

Tools

Office software

Job description

Job Overview

Democracy Docket is seeking an Office Operations Manager to ensure the smooth, efficient, and welcoming day‑to‑day operations of our DC office. This role oversees facilities, supports basic IT and accounting needs, and partners closely with the People & Culture team to create a positive employee experience.

Key Responsibilities

Office & Facilities Management

• Oversee office facilities, including vendor management, maintenance requests, and coordination with building management
• Maintain office cleanliness, organization, and overall functionality
• Manage office supply inventory and ordering (including kitchen supplies, snacks, and lunch)
• Lead office planning and space management, including reconfigurations, furniture updates, and vendor coordination
• Receive and distribute incoming mail and deliveries; manage outgoing mail

IT & Equipment Support

• Manage basic company IT needs, including troubleshooting and software access
• Liaise with external IT vendors and contractors
• Order and maintain office equipment and technology

Administrative & Financial Support

• Assist with basic accounting functions, including processing checks, issuing and paying invoices
• Provide travel booking support for staff as needed

People & Culture Partnership

• Partner with the People & Culture team to foster a welcoming, well‑organized office environment
• Participate in onboarding new hires
• Support internal events and company initiatives

Operations Projects

• Take on occasional special projects, such as internal events, office moves, and other operational initiatives as needed

Skills & Qualifications

• 5+ years of experience managing office operations in a fast‑paced, growing company.
• Strong knowledge of office systems, vendors, and tools that keep operations and basic IT running smoothly, with the confidence to troubleshoot issues and manage external partners
• Proven ability to create a welcoming, well‑run office environment that reflects company culture while managing budgets responsibly
• Highly organized, proactive, and detail‑oriented, with the ability to juggle multiple priorities and respond quickly to needs as they arise

Physical Requirements

This role includes some physical and on‑site responsibilities necessary for day‑to‑day office operations.

The employee must be able to:

• Lift, carry, and move items weighing up to 50 pounds (with or without reasonable accommodation)
• Stand, walk, bend, and reach for extended periods while setting up the office, events, or workspaces
• Use standard office equipment and technology
• Occasionally move furniture, equipment, and supplies
• Navigate stairs, elevators, and shared building spaces as needed
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, in accordance with applicable law.

Work Environment & Schedule

This is a full‑time role based out of our Washington, D.C. office. We operate on a hybrid schedule: Mondays and Fridays are remote; Tuesdays, Wednesdays, and Thursdays are in‑office.

Because this position supports daily office operations, additional in‑office days may be required as needed to manage deliveries, facilities needs, onboarding, events, or other operational priorities. Some flexibility in schedule may be necessary based on business needs.

Why You’ll Love Working Here

At Democracy Docket, we believe great work starts with people who feel supported, valued, and able to thrive. We’re a collaborative, mission‑driven team that values transparency, care for one another, and doing work that truly matters. We offer a competitive and people‑first benefits package designed to support your health, financial security, and life outside of work:

• Merit‑based annual bonus eligibility
• 100% employer‑paid medical, dental, and vision premiums for employees
• 401(k) with 6% company match, available after 3 months
• Commuter benefits to help with your daily travel
• Generous paid time off , including: 18 days of PTO per year (increasing with tenure), 10 paid Health & Wellness days annually, 2 paid personal days annually
• 11 paid holidays , observed per company policy

We’re committed to creating a workplace where you can do meaningful, impactful work - without sacrificing your well‑being.

Salary Range: $77,000-$84,000

Democracy Docket is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable laws.