Office Operations Manager

Democracy Docket; Washington (District of Columbia); Hybrid; USD 77,000 - 84,000; Full time

Benefits offered by this job

Merit-based annual bonus

Employer-paid medical/dental/vision

401(k) with company match

Commuter benefits

Generous PTO and paid holidays

Health & Wellness days

Job summary

Democracy Docket seeks an Office Operations Manager to keep our DC office running smoothly and welcoming. You will oversee facilities, manage vendors, and support basic IT and accounting tasks while partnering with the People & Culture team to enhance the employee experience.

The role is full-time and based in Washington, DC with a hybrid schedule (Mondays/Fridays remote; Tue–Thu in-office). You will help with onboarding, events, and office moves as needed.

Qualifications

• 5+ years of experience managing office operations in a fast-paced environment.
• Ability to manage vendors, budgets, and basic IT needs while maintaining a welcoming office.
• Strong organizational, proactive, and detail-oriented approach.

Responsibilities

• Oversee office facilities, vendor management, and building coordination.
• Maintain cleanliness, organization, and supply inventory including kitchen provisions.
• Lead space planning, furniture updates, and vendor coordination.
• Provide basic IT support, liaise with external IT vendors, and process invoices.
• Support onboarding, events, and People & Culture initiatives.

Skills

Office operations

Vendor management

Budget awareness

Organizational skills

Education

Bachelor’s degree or equivalent

Tools

Office systems

IT liaison

Job description

Democracy Docket is the leading pro-democracy, independent digital media platform dedicated to voting rights and elections in courtrooms and across the country.

Founded in 2020 by Democratic voting rights attorney Marc Elias, we are an unapologetic newsroom that doesn't pull punches — using fact-based reporting to shed light on what's happening in the courts and hold those in power accountable.

With a comprehensive database of over 1,000 cases, Democracy Docket is the go-to source for tracking and understanding election and voting litigation — providing breaking news and in-depth analysis on voting rights and election litigation and policy that will shape our elections and democratic institutions for years to come.

We reach over 450,000 newsletter subscribers through free daily and weekly newsletters, offer a premium membership with exclusive content, and have built a social media following of more than 1 million across our channels — including 600,000+ YouTube subscribers.

Job Overview

Democracy Docket is seeking an Office Operations Manager to ensure the smooth, efficient, and welcoming day-to-day operations of our DC office. This role oversees facilities, supports basic IT and accounting needs, and partners closely with the People & Culture team to create a positive employee experience.

Key Responsibilities

Office & Facilities Management

• Oversee office facilities, including vendor management, maintenance requests, and coordination with building management
• Maintain office cleanliness, organization, and overall functionality
• Manage office supply inventory and ordering (including kitchen supplies, snacks, and lunch)
• Lead office planning and space management, including reconfigurations, furniture updates, and vendor coordination
• Receive and distribute incoming mail and deliveries; manage outgoing mail

IT & Equipment Support

• Manage basic company IT needs, including troubleshooting and software access
• Liaise with external IT vendors and contractors
• Order and maintain office equipment and technology
• Assist with basic accounting functions, including processing checks, issuing and paying invoices
• Provide travel booking support for staff as needed

People & Culture Partnership

• Partner with the People & Culture team to foster a welcoming, well-organized office environment
• Participate in onboarding new hires
• Support internal events and company initiatives

Operations Projects

• Take on occasional special projects, such as internal events, office moves, and other operational initiatives as needed

Skills & Qualifications

• 5+ years of experience managing office operations in a fast-paced, growing company.
• Strong knowledge of office systems, vendors, and tools that keep operations and basic IT running smoothly, with the confidence to troubleshoot issues and manage external partners
• Proven ability to create a welcoming, well-run office environment that reflects company culture while managing budgets responsibly
• Highly organized, proactive, and detail-oriented, with the ability to juggle multiple priorities and respond quickly to needs as they arise

Physical Requirements

This role includes some physical and on-site responsibilities necessary for day-to-day office operations.

The employee must be able to:

• Lift, carry, and move items weighing up to 50 pounds (with or without reasonable accommodation)
• Stand, walk, bend, and reach for extended periods while setting up the office, events, or workspaces
• Use standard office equipment and technology
• Occasionally move furniture, equipment, and supplies
• Navigate stairs, elevators, and shared building spaces as needed
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, in accordance with applicable law.

Work Environment & Schedule

This is a full-time role based out of our Washington, D.C. office. We operate on a hybrid schedule: Mondays and Fridays are remote; Tuesdays, Wednesdays, and Thursdays are in-office.

Because this position supports daily office operations, additional in-office days may be required as needed to manage deliveries, facilities needs, onboarding, events, or other operational priorities. Some flexibility in schedule may be necessary based on business needs

Why You’ll Love Working Here

At Democracy Docket, we believe great work starts with people who feel supported, valued, and able to thrive. We’re a collaborative, mission-driven team that values transparency, care for one another, and doing work that truly matters. We offer a competitive and people-first benefits package designed to support your health, financial security, and life outside of work:

• Merit-based annual bonus eligibility
• 100% employer-paid medical, dental, and vision premiums for employees
• 401(k) with 6% company match , available after 3 months
• Commuter benefits to help with your daily travel
• Generous paid time off , including:
• 18 days of PTO per year (increasing with tenure)
• 10 paid Health & Wellness days annually
• 2 paid personal days annually
• 11 paid holidays , observed per company policy

We’re committed to creating a workplace where you can do meaningful, impactful work - without sacrificing your well-being.

Salary Range: $77,000-$84,000

Democracy Docket is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable laws.