Office/ Operations Manager

LMK Recruiting Solutions; Nashville (TN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k)

Growth opportunities

Professional development

Job summary

Filta Environmental Kitchen Solutions in Nashville, TN seeks an Office & Operations Manager to be the heartbeat of our local office. This full-time, in-office role will own billing, invoicing, scheduling, onboarding, and overall administrative operations.

You will build strong relationships with clients and vendors, maintain organized records and systems, and support leadership as the company grows toward a hybrid schedule based on performance.

Qualifications

• 2+ years of office management or administrative experience.
• Experience in invoicing and billing.
• Proficient with QuickBooks and standard office software.

Responsibilities

• Take ownership of billing, customer invoicing, and keeping collections on track.
• Process Accounts Payable (vendor bills, facility costs, licenses, and receipts).
• Partner with the leadership team to audit customer accounts and maintain accurate pricing within our system.
• Be the friendly, proactive voice for client follow-ups and service inquiries over the phone and email.
• Coordinate and maintain daily and weekly schedules to ensure smooth service delivery and client satisfaction.
• Build strong, lasting relationships with local clients and vendors.
• Welcome new team members! Handle onboarding documentation, background checks, and system setups.
• Organize training schedules and materials to set up new hires for long-term success.
• Serve as the first welcoming point of contact for job applicants and local candidates.
• Keep the physical office clean, structured, and fully stocked with necessary supplies.
• Establish and maintain digital and physical filing systems, keeping client records and operational documentation pristine.
• Continuously spot ways to streamline administrative processes and improve overall office efficiency.

Skills

Invoicing

Billing software

Customer service

Scheduling

Office management

Communication

Organizational skills

Tools

QuickBooks

Microsoft Office

Google Workspace

Job description

Pay: $60,000.00 – $70,000.00 per year
Job Type: Full-Time
Schedule: Monday – Friday (In-Office 5 days/week, with potential transition to a hybrid schedule)
Location: In-Person | Nashville, TN

About Us

At Filta Environmental Kitchen Solutions, we're on a mission to make commercial kitchens cleaner, safer, and greener. We work hard, support each other, and take pride in helping local businesses run smoothly.
We're looking for a sharp, organized, and high-energy Office & Operations Manager to be the heartbeat of our Nashville office. If you bring a warm, positive personality, love staying organized, and thrive when wearing multiple hats to keep operations running like clockwork, you'll fit right in!

The Opportunity

This is a full-time, in-office position located in Nashville, TN, operating 5 days a week. As you master our systems and establish seamless office workflows, there is potential for this role to transition into a flexible, hybrid schedule.

What You’ll Be DoingFinancials & Invoicing

• Take ownership of billing, customer invoicing, and keeping collections on track.
  
• Process Accounts Payable (vendor bills, facility costs, licenses, and receipts).
  
• Partner with the leadership team to audit customer accounts and maintain accurate pricing within our system.
  

Customer Support & Scheduling

• Be the friendly, proactive voice for client follow-ups and service inquiries over the phone and email.
  
• Coordinate and maintain daily and weekly schedules to ensure smooth service delivery and client satisfaction.
  
• Build strong, lasting relationships with local clients and vendors.
  

HR, Onboarding & Training

• Welcome new team members! Handle onboarding documentation, background checks, and system setups.
  
• Organize training schedules and materials to set up new hires for long-term success.
  
• Serve as the first welcoming point of contact for job applicants and local candidates.
  

Office & Information Organization

• Keep the physical office clean, structured, and fully stocked with necessary supplies.
  
• Establish and maintain digital and physical filing systems, keeping client records and operational documentation pristine.
  
• Continuously spot ways to streamline administrative processes and improve overall office efficiency.
  

Who You Are

• A People Person: You bring vibrant energy, a great personality, and an approachable attitude to the office every single day.
  
• Experienced: 2+ years of experience in office management, administrative operations, or executive support.
  
• Accounting & Tech-Savvy: Proficient in invoicing and billing software (QuickBooks experience is a major plus) alongside standard office software (Microsoft Office, Google Workspace).
  
• Super Organized: Detail-oriented with a passion for keeping files, calendars, and systems structured so nothing slips through the cracks.
  
• Communicator: Clear, professional, and empathetic in all interactions—whether greeting a candidate, assisting a client, or supporting internal staff.
  

What We Offer

• Competitive Annual Salary: $60,000 – $70,000 per year (commensurate with experience).
  
• Growth Potential: Opportunity to transition to a hybrid work schedule based on performance and office stability.
  
• Generous Benefits Package:
  
• Paid Time Off (PTO) & Paid Holidays
  
• 401(k) Retirement Savings Plan
  
• Professional growth and development opportunities
  

Requirements & Application QuestionsQualifications

• Experience: 2+ years of office administrative or office management experience (Required)
  
• Location: Nashville, TN area (Required)
  
• Work Location: In-person 5 days a week (Nashville office)