Office Operations Lead — Staff, Processes & Service Excellence

Mr Handyman; Kenosha (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Mr Handyman in Kenosha, WI is seeking an experienced Office Manager to support operations, optimize administrative processes, supervise staff, and schedule work for technicians.

The role requires a BS/BA or equivalent, at least 5 years in office management and customer service, strong Microsoft Office skills, and experience with dispatching or construction a plus. Exempt position with base salary, benefits and performance bonuses.

Qualifications

• BS/BA or equivalent experience required.
• Minimum 5 years in office management and 5 years in customer service.
• Proficiency in Microsoft Office; Excel skills noted.
• Dispatching and construction experience a plus.

Responsibilities

• Support company operations by optimizing office and administrative processes.
• Supervise office staff and schedule work for technicians.
• Handle customer service responsibilities as part of daily duties.

Skills

Supply management

Inventory control

Staffing

Supervision

Delegation

Process improvement

Standards development

Microsoft Office

Negotiation

Leadership

Oral communication

Written communication

Sales

Customer relations

Organization

Planning

Education

BS or BA degree

Tools

Microsoft Excel

Relationship management software

Job description

Mr Handyman in Kenosha, WI is seeking an experienced Office Manager to support operations, optimize administrative processes, supervise staff, and schedule work for technicians.

The role requires a BS/BA or equivalent, at least 5 years in office management and customer service, strong Microsoft Office skills, and experience with dispatching or construction a plus. Exempt position with base salary, benefits and performance bonuses.