Office & Operations Lead | Logistics Admin

Cofreight Inc; San Diego (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Competitive health benefits

Paid time off

Leadership and professional develop‑|m

AI literacy opportunities

Internal growth and career mobility

Free luncheons and on-site team events

Job summary

UNIS in San Diego is seeking an Office Manager to lead administrative functions, customer communication, and office operations to support reliable warehouse execution and exceptional service. The role collaborates with warehouse leadership and customer representatives, oversees documentation, billing, reporting, KPI reviews, and issue resolution while driving process improvements.

Requirements include a high school diploma, 3+ years in admin or logistics, 1+ year supervising staff, and

Qualifications

• High school diploma or GED.
• 3+ years of administrative, office operations, customer service, logistics, or distribution experience.
• 1+ year of experience supervising or leading administrative staff, teams, or processes.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
• Demonstrated experience maintaining accurate documentation, reports, billing information, or operational records.

Responsibilities

• Manage daily office operations, administrative processes, and office staff to ensure timely, accurate, and consistent support for the operation.
• Coordinate with customer representatives and warehouse management on service needs, operational priorities, reporting, and communication.
• Review operational reports and KPI performance; identify trends, communicate findings, and support corrective actions.
• Ensure the accuracy and timeliness of customer documentation, billing inputs records, reports, and related administrative controls.
• Support customer escalations and issue resolution by coordinating follow-up, documenting actions, and helping drive closure.

Skills

Office operations

Customer service

Leadership

Documentation

Education

High school diploma or GED

Associate or bachelor’s degree in Business/Logistics/Supply Chain

Tools

MS Excel

MS Word

MS Outlook

Job description

UNIS in San Diego is seeking an Office Manager to lead administrative functions, customer communication, and office operations to support reliable warehouse execution and exceptional service. The role collaborates with warehouse leadership and customer representatives, oversees documentation, billing, reporting, KPI reviews, and issue resolution while driving process improvements.

Requirements include a high school diploma, 3+ years in admin or logistics, 1+ year supervising staff, and