Office Operations & Facilities Lead

PGA TOUR; New York (NY); On-site; USD 80,000 - 95,000; Full time

Job summary

PGA TOUR is seeking an experienced Office Manager to oversee daily operations in our New York office. You will coordinate facilities, administrate support, and serve as the central contact for employees, visitors, vendors, and processes.

The role requires 7+ years in office management and strong organizational and communication skills, with proficiency in Microsoft Office 365 and experience with vendor relationships. This on-site position supports leadership and internal teams.

Qualifications

• Two years of college coursework (preferably in business or related field) or equivalent administrative support training required.
• 7+ years of experience in office management, administrative support in a fast-paced environment.
• Prior purchasing, budget management and vendor management experience preferred.
• Proficient with Microsoft Office 365 including Excel, PowerPoint, Word and other office software, including automated calendaring.
• Excellent communication and interpersonal skills, verbal and written, including demonstrated writing ability.
• Excellent organizational skills, follow‑up and detail oriented with a strong focus on accuracy and quality.
• Ability to maintain confidential information with discretion.
• Able to work independently, proactively, manage multiple priorities and complete necessary tasks without consistent supervision.
• Ability to coordinate across remote teams and adaptability in a dynamic office environment.
• Experience with workplace management systems (e.g., ServiceNow) preferred.

Responsibilities

• Manage day‑to‑day office functions, ensuring a clean, safe, and productive work environment with support from supervisor, including but not limited to office supply ordering, internal & external vendor communication, mail / shipping / receiving, and technical assistance via the PGA TOUR IT Team
• Serve as the on‑site liaison with building management/landlord for issues, access, and communications
• Oversee vendor relationships (coffee services, copier, etc.) and manage service requests as needed
• Support seating assignment changes, including nameplates
• Oversee visitor experience, including reception coverage, registration, and badging processes
• Manage office budget tracking, invoice processing, and expense reporting
• Develop, maintain and update NY office manuals, standard operating procedures, communications, and other documents, as required
• Order and maintain inventory pantry supplies
• Serve as a resource for employees regarding office policies and procedures
• Maintain office records, documentation, and compliance items (e.g., inspections, permits) as needed
• Provide regular updates to supervisor on office operations, issues, and needs
• Provide direct administrative support to leadership and/or departments (calendar management, meeting coordination, travel arrangements) as needed
• Process, allocate and reconcile vendor and/or designated employees' expenses following company procedures through Concur
• Coordinate meetings, catering, and conference room readiness
• Maintain organized filing systems (digital and physical)
• Special projects or other duties as assigned

Skills

Organizational skills

Communication

Independent work

Prioritization

Cross‑team coordination

Discretion/Confidentiality

Education

Two years college coursework in business or related field

Tools

Microsoft Office 365

Excel

PowerPoint

Word

Concur

ServiceNow

Job description

PGA TOUR is seeking an experienced Office Manager to oversee daily operations in our New York office. You will coordinate facilities, administrate support, and serve as the central contact for employees, visitors, vendors, and processes.

The role requires 7+ years in office management and strong organizational and communication skills, with proficiency in Microsoft Office 365 and experience with vendor relationships. This on-site position supports leadership and internal teams.