OFFICE OPERATIONS COORDINATOR- CHARLOTTE, NC

SteelFab, Inc.; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

SteelFab, Inc. is seeking an Office Operations Coordinator for the Westport office to keep the facility running smoothly. You will handle front desk duties, mail, supplies, vendor coordination, and support project teams and executives in a fast-paced environment.

The role requires strong organizational and communication skills, the ability to multitask, and a proactive, self-driven approach. You will be the main point of contact for visitors and service providers, ensuring a welcoming workplace.

Qualifications

• Bachelor's degree or higher or equivalent with 2+ years in customer service or related environment.
• Strong verbal and written communication skills; detail oriented.

Responsibilities

• Greet visitors, sign in guests, and guide them to meetings.
• Answer and direct incoming calls with professional customer service.
• Sort, distribute mail and packages; manage outgoing shipments.
• Oversee purchasing and inventory of office supplies and janitorial items.
• Coordinate project invoices with Project Manager Assistants.
• Manage vendor relationships for maintenance services.
• Serve as the primary contact for Westport office property needs.

Skills

Organizational skills

Verbal communication

Attention to detail

Self-motivated

Education

Bachelor's degree or higher

High School Diploma or equivalent

Tools

Microsoft Office

Job description

As the Office Operations Coordinator at SteelFab's Westport office, you will play a vital role in keeping the office running smoothly. This position combines office and property management, receptionist duties, and administrative support, serving as the main point of contact for office visitors, vendors, and service providers. This role also supports project teams, assists the executive assistant, manages office supplies, and helps coordinate employee events. Success in this role requires strong organizational and communication skills, and the ability to juggle multiple tasks in a fast-paced environment.

Essential Job Functions

• Front Desk Operations: Welcomes visitors, ensure they are signed in, provides them with necessary information, and escorts them to their designated meeting locations.
• Manages incoming calls to SteelFab, Inc., directing them appropriately through the switchboard and providing professional customer service.
• Receives, sorts, and distributes incoming mail and packages throughout the day, while also managing outgoing shipments.
• Oversees purchasing and inventory of office, breakroom, and janitorial supplies, maintaining appropriate stock levels.
• Collaborates with the Project Manager Assistants to review, process and approve project-related invoices.
• Coordinates and manages relationships with vendors, including plumbing, electrical, roofing, landscaping, janitorial service and other maintenance providers.
• Serves as primary point of contact for all property management needs at the Westport office, overseeing building maintenance and ensuring welcoming environment for employees and visitors.
• Assists in the planning and coordination of employee engagement events, including logistics, communication, vendor management, and day-of-event support.
• Provides backup and support to the Executive Assistant as needed, prepares the boardroom for meetings by ensuring necessary supplies, technology, and refreshments are ready. Coordinates catering and places lunch orders for larger meetings or executive gatherings.
• Ensures the office environment is organized, clean, and professional, proactively addressing any operational issues or employee requests.

We are looking for candidates who embody the values and qualities that drive SteelFab's success. Ideal candidates will demonstrate:

Desired Candidate Attributes

• Eagerness and ability to learn quickly and efficiently complete tasks.
• Proficiency in using technology to manage office operations, invoices, and document organization
• Strong organizational skills with the ability to prioritize, track and manage multiple tasks and responsibilities in a fast-paced environment.
• A commitment to fairness and integrity (consistently applying the Golden Rule).
• Reliability and dependability in completing assigned responsibilities.
• A highly organized and energetic approach to work.
• A self-starter who can act without waiting for direction

Required Experience

• Bachelors, associate's degree or High School Diploma or equivalent with a minimum of 2 years’ experience in customer service or related environment. Strong verbal, mathematics, and written communication skills. Ability to be a team player, multi-task, and be detail oriented.

Preferred Experience

• Microsoft Office, multi-tasking, time management, ability to manage customers and vendors

Why SteelFab?

SteelFab Is The Nation’s Largest Structural Steel Fabricator And a Proud Third-generation Family-owned Business. When You Join Us, You Become Part Of a Tradition Of Excellence And Innovation In The Construction Industry. Our Team Members Benefit From

• Collaborative Culture: A supportive, team-oriented environment where your contributions are valued.
• Networking: Building relationships with clients, vendors, and industry leaders.
• Core Values: A commitment to fairness, reliability, and ethical practices in all aspects of our business.