Development Technical Assistant- Charlotte, NC

SteelFab, Inc.; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Collaborative Culture

Networking opportunities

Commitment to fairness and integrity

Job summary

A leading structural steel fabricator in Charlotte, NC seeks a Development Technical Assistant. This position involves managing a documentation library, assisting with technical issues, and ensuring communication within the development team. Ideal candidates will be tech-savvy, organized, and possess strong MS Office skills, with a preference for candidates holding a degree. Join a collaborative culture focused on excellence and innovation in the construction industry.

Qualifications

• Strong proficiency with computers and software navigation.
• Ability to quickly learn new software applications.

Responsibilities

• Manage documentation library including user guides and procedural documentation.
• Assist in managing intake for technical issues and scheduling tasks.
• Keep meeting notes and organize documents effectively.
• Execute software tests and report results to the development team.
• Facilitate communication between team members to keep tasks on schedule.

Skills

Technical inclination

Effective communication of technical concepts

Organizational skills

Time management skills

Technical writing skills

MS Office proficiency (Word, Excel, OneNote, PowerPoint)

Education

Bachelor's degree preferred, Associate's considered

Job description

Development Technical Assistant- Charlotte, NC

Development Assistant is part of the Software Development team and reports to the VP of Software Development. The ideal candidate will be technically inclined, proficient with computers and software navigation, and effective at communicating technical concepts. In addition, strong organizational and time management skills are keys to success in this position.

Essential Job Functions

• Manage documentation library including application user guides, FAQs, procedural documentation, R&D paperwork, and testing plans.
• Manage intake for technical issues and requests and generate associated scheduling tasks.
• Help manage scheduling and tasks for development team.
• Assist in managing the OneNote knowledge base while keeping notes and meeting minutes filed and up-to-date.
• Keep meeting notes, organize and record valuable information.
• Execute software tests and record and compare resulting data to benchmark data. Create and distribute reported results of tests to development team members.
• Monitor progress of assigned tasks and facilitate communication between team members when required to keep tasks on schedule.

Qualifications and Requirements

Technical Requirements:

• Technically inclined. Good with computers and software navigation.
• Effective at communicating technical concepts.
• Must be able to quickly learn new software.
• Skilled with MS Office suite of tools (Word, Excel, OneNote, PowerPoint, etc.).
• Organized and skilled in planning and time-management activities
• Technical writing skills preferred.

Required Experience:

Preferred: Bachelor’s degree is preferred, but an Associate’s degree will be considered. Technical writing skills.

Required: Microsoft office suite, organizational and time management skills.

Desired Candidate Attributes

We are looking for candidates who embody the values and qualities that drive SteelFab’s success. Ideal candidates will demonstrate:

• Eagerness and ability to learn quickly and efficiently complete tasks.
• Strong organizational skills with the ability to prioritize, track and manage multiple tasks and responsibilities in a fast‑paced environment.
• A commitment to fairness and integrity (consistently applying the Golden Rule).
• Reliability and dependability in completing assigned responsibilities.
• A highly organized and energetic approach to work.
• A self-starter who can act without waiting for direction

Why SteelFab?

SteelFab is the nation’s largest structural steel fabricator and a proud third-generation family‑owned business. When you join us, you become part of a tradition of excellence and innovation in the construction industry. Our team members benefit from:

• Collaborative Culture: A supportive, team‑oriented environment where your contributions are valued.
• Networking: Building relationships with clients, vendors, and industry leaders.
• Core Values: A commitment to fairness, reliability, and ethical practices in all aspects of our business.

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