Office Operations Coordinator

American Farm Bureau Federation; Washington (Washington County); On-site; USD 55,000 - 70,000; Full time

Job summary

American Farm Bureau Federation is seeking an Office Operations Administrator to maintain professional office services. Responsibilities include mail handling, supplies, conference room setup, and coordinating with vendors.

The role supports the Director, Office Operations in Washington, DC, with a 37.50-hour week and a pay range of $28.20–$35.90 per hour.

Qualifications

• High school diploma or GED required.
• Minimum two years of experience in office administration or coordinator role.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite (Outlook, Excel).

Responsibilities

• Respond to facility-related correspondence and emails; route issues as needed.
• Process and distribute mail, parcels and publications; coordinate daily deliveries.
• Maintain office supply inventory and stocking of materials.
• Coordinate with building management, vendors and service providers for repairs.
• Set up and break down conference rooms; wire tables for power as needed.
• Process vendor payments; assist with board meetings and on-site events.

Skills

Office administration

Multitasking

Attention to detail

Communication skills

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office Suite

Outlook

Excel

Job description

POSITION OBJECTIVE:

Maintain office services of American Farm Bureau Federation in a professional and efficient manner. This role ensures that day to day support services including meeting room setup, mail and parcel pickup and delivery, copier/printer equipment, and general supply needs are consistently met and operating smoothly.

REPORTS TO:

Director, Office Operations

PAY RANGE:

$28.20 - $35.90/hour (approx. $55,000 - $70,000/year based on a 37.50-hour week)

LOCATION:

Washington, DC

DUTIES and RESPONSIBILITIES:

• Promptly respond to facility-related correspondence and emails, resolving issues directly or routing them to the appropriate person.
• Process and distribute all incoming and outgoing mail, parcels, and publications, including coordinating daily deliveries and pickups for the office and between departments.
• Maintain the office supply inventory and distribution system, including ordering and stocking office, printer, shipping, and pantry supplies.
• Monitor office space for repair and maintenance needs, including equipment, appliances, and mechanical systems, and coordinate with outside vendors to ensure repairs and maintenance requirements are met.
• Execute conference room setups and break downs for meetings as requested, including wiring tables for power when needed.
• Serve as primary liaison with building management, vendors, and service providers.
• Submit and track service requests using the building helpdesk system, ensuring timely resolution.
• Ensure the 9th floor kitchen and 10th floor pantries are stocked and organized.
• Clean dishwashers, coffee makers, water dispensers and toasters in all pantries weekly.
• Assist with office moves, including moving furniture, and hanging pictures.
• Maintain the database security platform and issue badges to new employees.
• Assist with processing vendor payments for the Office Operations Team and other departments as requested.
• Serve as a backup for Office Operations teammates (Receptionist/Administrative Assistant and Project Coordinator).
• Assist with planning and on-site support for AFBF daily, annual and Board meetings
• Perform other duties as assigned.

RELATIONSHIPS:

Communicates with all employees of American Farm Bureau Federation and affiliated companies, and state Farm Bureau personnel regarding meetings, activities and needs of the organization to maintain effective and efficient office operations.

EDUCATION OR TRAINING REQUIRED:

• High school diploma or GED

EXPERIENCE AND SKILLS REQUIRED:

• Minimum two (2) years of experience in the office administration, operations or coordinator role
• High degree of professionalism, strong organizational skills with excellent attention to detail
• Ability to manage multiple priorities and deadlines independently
• Knowledge of U.S. mail and parcel delivery services
• Ability to interpret and analyze common invoices/billing documents
• Proficient with Microsoft Office Suite, specifically Outlook and Excel
• Excellent phone etiquette, written and verbal communication skills

PREFERRED EDUCATION/EXPERIENCE/TRAINING/SKILLS:

• Strong shipping and parcel delivery service background

OTHER REQUIREMENTS:

• Ability to lift up to 50lbs to move furniture and packages
• Occasional early morning, evening and weekend work required
• Occasional domestic travel

600 Maryland Avenue SW
Suite 1000 Washington DC 20024