Office & Operations Coordinator

ABG Print; New York (NY); On-site; USD 33,000 - 40,000; Full time

Job summary

ABG Print is seeking a highly organized Office & Operations Coordinator for a full-time, on-site role in New York City. This position supports multiple departments, balancing front desk duties with interdepartmental coordination.

The role reports to Operations and involves following up on open items, gathering information, coordinating day-to-day needs, and ensuring important details do not fall through the cracks. Join a fast-paced, team-focused environment.

Responsibilities

• Front desk duties, greeting visitors, answering phones, and routing inquiries.
• Support project management and client services during busy periods.
• Follow up on open tasks and gather information to move projects forward.
• Coordinate scheduling and help prepare for client visits and meetings.

Job description

Compensation: $24-$29 per hour, depending on experience

About ABG Print

Office & Operations Coordinator

Full-Time | On-Site in New York City

Reports to: Operations

Compensation: $24-$29 per hour, depending on experience

About ABG Print

ABG Print is a fast-paced commercial printing company serving many of New York City’s leading businesses. Family-owned and operated since 1992, we have built our reputation by being dependable, thorough, responsive, and committed to delivering great work for our clients.

We are looking for a highly organized, resourceful, and positive Office & Operations Coordinator to join our team.

This person will be based at the front of our office and serve as an extra pair of hands across the company. You will answer phones and welcome visitors, but this is much more than a receptionist position.

You will support our Operations, Project Management, Client Services, and Finance teams by following up on open items, gathering information, coordinating day-to-day needs, helping with administrative work, and making sure important details do not fall through the cracks.

The right person likes being useful. You should be comfortable having different priorities on different days, figuring things out independently, asking thoughtful questions, and looking for ways to make both your own work and the company better. This reflects the role discussed internally as a flexible support position that can help relieve capacity constraints across multiple departments.

What You’ll DoFront Desk & Communication

• Serve as the primary person answering incoming telephone calls
• Greet clients, vendors, candidates, delivery personnel, and other visitors
• Route questions and requests to the appropriate department or team member
• Take accurate messages and make sure follow-up happens
• Help prepare the office for client visits, meetings, interviews, and other guests
• Communicate professionally, pleasantly, and clearly by phone, email, and in person
• Help make sure incoming requests do not fall through the cracks

Project Management & Client Service Support

• Provide additional support to Project Management and Client Services during busy periods
• Help respond to straightforward client questions and requests
• Escalate more complicated issues to the appropriate team
• Follow up on open tasks, requests, and project details
• Gather information needed to keep projects moving
• Assist with scheduling