Office Operations Associate

State of West Virginia; Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

12 paid holidays

Insurance

Flexible benefits

Annual and sick leave

Flexible work schedules

457 deferred compensation plan

Job summary

WV Lottery is seeking an entry-level administrative assistant for the Charleston office. You will greet guests, direct visitors, answer phones, and help with light typing using standard Office tools. The role involves organizing mail and deliveries and supporting daily office operations.

The position requires a basic background check and readiness to perform routine clerical tasks under supervision. Training is provided for all levels of experience.

Qualifications

• Training or experience in office administration, business communication, and/or related field.

Responsibilities

• Greet guests and direct visitors.
• Answer phones and direct calls.
• Light typing with Microsoft Office knowledge and mail deliveries handling.

Skills

Google Suite

Answer phones

Office equipment

Education

Office administration training

Tools

Database systems

Job description

Nature of Work

Division: WV Lottery - Traditional Security

Office Location: 900 Pennsylvania Ave. Charleston, WV 25302

• This job opportunity will not be in the classified service and will not be covered under the Administrative Rule of the WV Division of Personnel. ***

Under direct supervision, performs entry level work in a limited number of routine clerical tasks including, greeting guests, direct visitors, answer phones, direct phone calls. Light typing with Microsoft Office application knowledge. Organizing mail and deliveries.

Applicants are subject to an extensive background investigation by the WV Lottery Security Division. No person shall be appointed, employed, or continue to serve in any position or employment with the commission who has been convicted of any violation of the lottery law or of any felony or any crime related to theft or gambling. The commission shall remove or discharge any person so convicted

Minimum Qualifications

Desirable Qualifications

• Training or experience in office administration, business communication, and/or related field.

AND

• Entry-level: No experience; training provided.
• Intermediate-level: At least 1 year of experience in administrative or clerical support.
• Advanced-level: At least 3 years of progressively responsible office experience, including independent decision‑making or lead work responsibilities.

Technical Skills

• Proficiency with standard office software (e.g., Google Suite, email platforms).
• Ability to operate office equipment (e.g., phones, copiers, scanners).
• Familiarity with database systems and digital recordkeeping is a plus.

Work Environment

• Typical office setting with regular use of computers and telephones.
• May require occasional lifting of files or supplies up to 25 pounds.
• Interaction with the public, staff, and various departments on a regular basis.

Other Information

Please note: Applications of current or former state employees that are mailed directly to DOP or completed via DOP’s online method are not forwarded to the West Virginia Lottery.

The West Virginia Lottery offers a great benefit package that includes 12 paid holidays, insurance and flexible benefits, ample annual and sick leave accrual, flexible work schedules, an optional 457 deferred compensation retirement plan and more.

Permanent, full‑time employees of the State of West Virginia, receive a wide variety of financial and personal job benefits. Specific information about benefits is available from the hiring agency.

Salary and Wages

Direct deposit (twice a month)

Promotion Opportunities - With over 20,000 classified positions in state government, there are many opportunities to compete for transfer or promotional appointment.

Medical Insurance

Major medical, surgical, prescription drug, and other medical expenses. Choice of plans. The state pays the major part of the premium. Mountaineer Flexible Benefits (Optional Insurance) The Mountaineer Flexible Benefits program allows tax‑free deductions for dental, vision, and disability insurance, as well as medical expenses not reimbursed by regular insurance coverage.

Life Insurance

The state provides a $10,000 decreasing term life policy with accidental death and dismemberment benefits. Additional group insurance is available.

Retirement Plan

The state offers an outstanding defined benefit pension plan. Employee contributes 4.5% of salary (tax‑deferred).

Deferred Compensation

State employees have a unique opportunity to build retirement savings and reduce today's taxes by participating in a Section 457 deferred compensation plan. A 457 plan is similar to the 401K plans offered by private companies.

Annual Increment Pay

The annual increment is $60 for each full year of qualifying service, and is paid in July of each year. This is available to employees with 3 or more years of service.

Holidays

Twelve (12) paid holidays in each year.

Vacation

15 to 24 days per year depending on length of service.

Paid Sick Leave

We offer an outstanding paid sick leave benefit. Employees earn 1.5 days each month or 18 days per year. There is no limit to the amount of sick leave an employee can accumulate. Full compliance with Family Medical Leave and WV Parental Leave Act. Employee to Employee Leave Donation Program.

Military Leave - Paid Military Leave

Training, and Developmental Opportunities

We offer many formal in‑house training classes. Many agencies also offer tuition reimbursement for job‑related training and education provided by approved technical schools and colleges.

Suggestion Award Program

Employees may receive monetary award up to 20% of the first year savings for any approved and implemented work improvement suggestion.

Credit Union

Flexible Working Hours and Alternate Work Schedules

Day Care - State approved child Day Care facilities are located at the Capitol Complex.

Wellness Programs

Many state agencies provide special wellness and health related services to employees. Examples include: free health screening, special seminars and presentations, organized health related activities, health contact information, wellness promotion events, and healthy lifestyle information.

West Virginia is a Great Place to Live and Work

We offer challenging jobs with competitive benefits. But most of all, we offer the opportunity to further your career, meet your personal goals, and make a real difference in peoples lives. For more information about benefits visit our Benefits Web Site.