Office Operations Assistant Primary Care

Ascension; Pace (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Retirement plan (403(b))

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Additional benefits (pet insurance,/or

Transportation savings

Job summary

Ascension is seeking an administrative professional in Pace, FL to greet patients, manage front-desk operations, verify demographics and insurance, schedule appointments, and handle billing tasks. The role supports multiple departments with a focus on accuracy and patient-centered service.

The position requires a High School diploma or equivalent or 1 year of related experience, with potential licensure substitutions. A strong team player with attention to detail is preferred.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Licensure/certification can be used in lieu of education or experience, if applicable.
• Experience with patient check-in, scheduling, and insurance verification preferred.

Responsibilities

• Greet patients and visitors, manage the check-in and check-out process.
• Verify and input patient demographic data, and manage obtaining and verifying insurance authorizations and referrals.
• Efficiently handle medical record release requests and coordinate the scheduling and confirmation of patient appointments.
• Submit daily charges for procedures, and manage the collection of co-payments, including the daily reconciliation of reports and deposits.
• Provide flexible and reliable general administrative and clerical support to various functions within the assigned area.

Skills

Greet patients

Check-in / check-out

Data entry

Insurance verification

Billing / collections

Customer service

Education

High School diploma or equivalent

1 year of relevant experience

Tools

EHR software

Job description

Your future role at a glance
Location: Pace, FL
Facility: Ascension Sacred Heart Medical Group Pace Medical Park
Schedule: Day | Full-time | Monday - Friday
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
  

How you’ll make an impact in this role

• Greet patients and visitors, manage the check-in and check-out process.
• Verify and input patient demographic data, and manage obtaining and verifying insurance authorizations and referrals.
• Efficiently handle medical record release requests and coordinate the scheduling and confirmation of patient appointments.
• Submit daily charges for procedures, and manage the collection of co-payments, including the daily reconciliation of reports and deposits.
• Provide flexible and reliable general administrative and clerical support to various functions within the assigned area.
  

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What Additional Preferences We're Seeking

One year of medical office experience.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

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