Office Operations Assistant

Ascension; Zionsville (IN); Sur place; USD 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health coverage

403(b) plan

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Adoption assistance

Pet insurance

Transportation savings

Résumé du poste

Ascension in Zionsville, IN is seeking an administrative role to manage patient check-in/out with a hospitable, patient-focused approach. You will verify demographics and insurance data to ensure accurate patient records from the start, while supporting daily co-payments, deposits, and insurance authorizations to maintain clinic operations.

The role emphasizes coordinating appointment scheduling and handling medical record requests to keep the care team aligned with patient needs.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience.

Responsabilités

• Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient's journey is documented correctly from the start.
• Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• Orchestrate the clinic's daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

Formation

High School diploma equivalency or 1 year of applicable cumulative job-specific experience

Description du poste

• Facility: Ascension Medical Group Clinic
• Department: Primary Care
• Schedule: Monday - Friday 8:30am - 5pm

Your future role at a glance

• Location: Zionsville, IN
• Facility: Ascension Medical Group Clinic
• Department: Primary Care
• Schedule: Monday - Friday 8:30am - 5pm

How you’ll make an impact in this role

• Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient's journey is documented correctly from the start.
• Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• Orchestrate the clinic's daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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