Office Operations Assistant

Ascension Health; Town of Brookfield (WI); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Employer-matched 403(b)

Paid time off

Tuition assistance

Employee assistance program

Parental leave

Job summary

Ascension Health in Brookfield, WI is seeking a part-time, day-shift staff member for the Primary Care facility AMG Capital and Lily. You will check patients in/out, verify demographics, and assist with insurance authorizations while supporting routine office tasks.

Responsibilities include entering charges, collecting co-pays, and reconciling daily reports, ensuring accuracy and smooth operation of the front desk and scheduling processes.

Qualifications

• Demonstrated interpersonal skills to greet patients and verify information.
• Ability to verify insurance information and authorizations.
• Experience with entering charges, collecting payments and daily reconciliation.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification; schedules appointments.

Skills

Customer service

Medical office administration

Education

High School diploma equivalency or 1 year experience

Job description

Your future role at a glance

• Location: Brookfield, WI

• Facility: AMG Capital and Lily

• Department: Primary Care

• Schedule: Day-shift | Part-time

How you’ll make an impact in this role

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.

• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.

• Provides general office and clerical support to assigned area.

What minimum requirements you’ll need

Licensure / Certification / Registration

• Required Credential(s):

• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77