Office Operations & Admin Lead

GFL Industries; Bolivia (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

GFL Industries is seeking an Office Administrator to manage front office activities, including reception, mail, purchasing and facilities coordination. You will supervise Customer Service Representatives, assist with audits, payroll data, and ERP-based billing processes, and ensure timely monthly reports.

The role requires 2–4 years of related experience, 1–2 years of supervisory experience, and strong MS Office/ERP skills. The position is based in an indoor office with no expected travel.

Qualifications

• 2-4 years of related experience and/or training.
• 1-2 years of supervisory experience and customer service experience.
• Familiarity with office management procedures and basic accounting principles.
• Excellent knowledge of MS Office and office management software (ERP etc.)

Responsibilities

• Oversee front office operations, reception, mail handling and facilities coordination.
• Supervise Customer Service Representatives, including hiring and performance management.
• Assist branch in meeting goals and compliance with audits and corporate directives.
• Manage scale house operations and coordinate waste documentation.
• Enter new residential accounts and work orders into ERP; process billing and credits.
• Prepare month-end reports and maintain office supply inventory.
• Coordinate payroll data updates and HRIS entries; train new staff.

Skills

Organizational skills

Leadership

Communication

MS Office

ERP experience

AS400

Tower system

Education

High school diploma; BS/BA in office administration

Tools

AS400

Tower

ERP systems

Job description

GFL Industries is seeking an Office Administrator to manage front office activities, including reception, mail, purchasing and facilities coordination. You will supervise Customer Service Representatives, assist with audits, payroll data, and ERP-based billing processes, and ensure timely monthly reports.

The role requires 2–4 years of related experience, 1–2 years of supervisory experience, and strong MS Office/ERP skills. The position is based in an indoor office with no expected travel.