Office Move Concierge & Workplace Support

Northwest Center; Seattle (WA); On-site; USD 82,656,000 - 115,718,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, &

Life Insurance

Paid Time Off days

401(K) with company match

Employee Assistance Program

Mental Wellness Program

Career development via mentorship

Wellness Reimbursement

Student Loan Contribution

Orca Pass (Seattle)

Job summary

Northwest Center is seeking a Move Coordinator to facilitate employee moves within Amazon’s corporate campus. You’ll be the main contact for partners and customers, ensuring clear communication and a smooth move experience.

The role emphasizes exceptional customer service, organization, and collaboration with vendors across Seattle, Bellevue, and Redmond. Responsibilities include monitoring emails, providing onsite and virtual support, auditing workspace data, and coordinating with internal

Qualifications

• 2 years of customer service, real estate/facilities, operations and/or administrative support experience.
• Proficiency with Microsoft Windows, Excel, Adobe and Outlook e-mail.

Responsibilities

• Monitor email and chat systems, responding promptly to provide customer education, support, and workspace information.
• Offer onsite and virtual support before, during, and after move projects, addressing employee questions and providing guidance about their interoffice move.
• Retain comprehensive knowledge of building amenities and workspace configurations to effectively assist customers and troubleshoot issues.
• Utilize industry-specific computer programs to create, verify, and format move lists, ensuring accuracy and communicating updates.
• Conduct on-site move verification and quality control walks to reconcile system data with physical workspace conditions.

Skills

Customer service

Microsoft Windows

Excel

Outlook

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Job description

Northwest Center is seeking a Move Coordinator to facilitate employee moves within Amazon’s corporate campus. You’ll be the main contact for partners and customers, ensuring clear communication and a smooth move experience.

The role emphasizes exceptional customer service, organization, and collaboration with vendors across Seattle, Bellevue, and Redmond. Responsibilities include monitoring emails, providing onsite and virtual support, auditing workspace data, and coordinating with internal