Customer Service Representative - State Farm Agent Team Member

Jpinsuresme; Conroe (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with 5% company match

Monthly, quarterly and annual bonuses

Paid time off

Health benefits

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Conroe, TX seeks a Customer Service Representative to engage with customers and assist with their insurance needs. This full-time role offers a base salary of $36k–$42k, with earning potential over $60k when including commissions and bonuses. Candidates should have excellent communication skills and be proactive problem solvers. Opportunities for growth and training are also provided.

Qualifications

• Interest in marketing products and services based on customer needs.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Set appointments for our sales team.
• Communicate with customers to uncover insurance needs.
• Provide excellent customer service.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

People-oriented

Able to learn computer functions

Teamwork

Bilingual Spanish preferred

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time in Conroe, TX

About Our Agency

We are a top-performing, high-volume agency that thrives in a positive and team-oriented environment. Our culture is built on winning at the highest level, with a fast-paced and exciting atmosphere where success is celebrated together. We take pride in our team's longevity, with an average tenure of over 5 years, and we believe in promoting from within to nurture and reward talent.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Set appointments for our sales team.
• Communicate with customers to uncover insurance needs.
• Provide excellent customer service.

Benefits

• 401(k) with 5% company match
• Base salary of $36k–$42k, with commission/bonus earning potential $60k+
• Health benefits (major medical, dental and vision)
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency
• 90-day paid training and development program
• Licensing course & fees 100% paid by agency
• No nights or weekends. Office hours are Mon–Tue 8:30–5:30 and Fri 8:30–5
• Monthly, quarterly and annual bonuses
• Travel reward incentives and bonuses
• Hiring bonus up to $1500 in the first 90 days
• Marketing leads & referrals provided
• Ability to earn unlimited PTO & half-days on Fridays

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $36,000.00 – $60,000.00 per year