Office Manager - State Farm Agent Team Member

State Farm Agent; Conroe (TX); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth potential

Training program

Licensing covered

No weekends

Bonuses

Travel rewards

Hiring bonus

Job summary

James Pearson - State Farm Agent is seeking an Office Manager to equip the agency to achieve goals and ensure smooth operations that support customer experiences in insurance and financial services.

The role requires organized, detail-oriented professionals with strong communication, problem-solving, and team collaboration skills. The office operates with standard hours and a focus on growth within the agency.

Qualifications

• Excellent communication skills, written and verbal.
• Experience in insurance required.
• Experience in managing preferred.
• Proactive in problem-solving.
• Able to work in and manage a team environment.
• Experience in Windows computer applications.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance options and billing.
• Use a customer-focused, needs-based review to educate customers about insurance options.
• Ensure the office is well-maintained and equipped to meet customer needs and market products.

Skills

Communication

Insurance experience

Teamwork

Problem solving

Coordinate with others

Windows applications

Tools

Windows

Job description

About Our Agency

We are a top-performing, high-volume agency that thrives in a positive and team-oriented environment. Our culture is built on winning at the highest level, with a fast-paced and exciting atmosphere where success is celebrated together. We take pride in our team's longevity, with an average tenure of over 5 years, and we believe in promoting from within to nurture and reward talent.

Role Description

AsOffice Manager - State Farm Agent Team Member withJames Pearson - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. James Pearson - State Farm Agent is eager to bring aboard your collaborative presence.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications

• Excellent communication skills - written, verbal, and listening
• Experience in insurance required
• Experience in managing preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Property/Casualty and Life/Health insurance licenses
• 5+ years experience in insurance sales or as an office manager (required)

Benefits

• 401K with 5% company match
• Base salary of $50-56k, with commission/bonus $95k+ earning potential
• Health benefits (Major medical, dental and vision)
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• 90 day paid training and development program
• Licensing course & fees 100% paid by agency
• No nights or weekends. Office hours are M-T 8:30-5:30 and F 8:30-5
• Monthly, quarterly and annual bonuses
• Travel reward incentives and bonuses
• Hiring bonus up to $1500 in the first 90 days
• Marketing leads & referrals provided
• Ability to earn unlimited PTO & half-days on Fridays

Compensation: $60,000.00 - $120,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then James Pearson - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our office is located in Conroe, TX.
• Our office is open Mon-Thur 9:00am - 5:30pm Fri 9:00am-5:00pm.
• We have 30 years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.