Office Manager | QuickBooks Pro, Leadership & Growth

PuroClean; Auburn (MA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean is seeking an Office Manager to lead the accounting and administrative team, ensuring accurate reporting and adherence to guidelines. The role oversees the annual office plan and budget, trains staff, and maintains customer satisfaction with timely resolutions.

Ideal candidate can manage QuickBooks Pro and Microsoft Office, improve procedures, and uphold safety standards while supporting service excellence for clients in need.

Qualifications

• Focus on personal development, team building, and leadership skills is essential
• Attention to detail, aptitude for multitasking and calm under pressure
• Ensure clear communication with entire staff, ability to manage relationships.
• Aptitude with record keeping, easily accessing information, and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines, organizational and leadership skills
• Ability to learn quickly and flexible with change and professional challenges

Responsibilities

• Managing Customer and client satisfaction and representing and improving brand operations
• Being proactive in resolution of customer issues, concerns and complaints
• Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
• Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
• Continue professional development of PuroClean® specific skills and expertise: office procedures and processes
• Safety and risk management, following and maintaining guidelines for all field staff and office personnel

Skills

Leadership

Team building

Communication

Attention to detail

Multitasking

Customer service

Safety awareness

Problem solving

Tools

QuickBooks Pro

Microsoft Office

Job description

PuroClean is seeking an Office Manager to lead the accounting and administrative team, ensuring accurate reporting and adherence to guidelines. The role oversees the annual office plan and budget, trains staff, and maintains customer satisfaction with timely resolutions.

Ideal candidate can manage QuickBooks Pro and Microsoft Office, improve procedures, and uphold safety standards while supporting service excellence for clients in need.