Office Manager-Primary Care and Urgent Care

SIMEDHealth; Gainesville (FL); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vision Insurance

Dental Insurance

Short- and Long-Term Disability

Accident Insurance

Critical Illness Insurance

Hospitalization Insurance

Health Savings Account

401(k) with profit sharing

Paid Time Off

Paid Holidays

Wellness discounts

Job summary

SIMEDHealth is seeking an experienced Office Manager to lead operations across Primary Care and Urgent Care clinics in Gainesville, FL, with travel to High Springs and Lake City offices. You will supervise front-office and back-office teams and partner with physicians and leaders to ensure efficient, high-quality patient care.

The role requires a strong background in medical office management, 5+ years of supervisory experience, and excellent leadership, communication, and organizational skills.

Qualifications

• Associate degree or higher; relevant experience may substitute.
• At least 5 years in a medical office, outpatient clinic, or hospital.
• At least 5–7 years of direct supervisory and management experience.
• Primary Care or Urgent Care experience strongly encouraged.
• Experience supervising a large clinical and administrative team.
• Experience working with physicians and advanced care practitioners.
• Knowledge of medical office workflows, scheduling, EHR, billing, and regulatory requirements.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Managing daily operations of Primary Care and Urgent Care clinics.
• Direct supervision and development of front-office and back-office coordinators.
• Support ~40 clinical/administrative employees across sites.
• Establish clear responsibilities and accountability for coordinators.
• Coordinate staffing and schedules to ensure clinic coverage.
• Oversee patient flow, appointment availability, and clinic capacity.
• Recruit, onboard, and train clinic employees.
• Address performance and conduct concerns.
• Monitor queues to ensure timely completion of tasks.
• Collaborate with other departments on staffing, billing, technology, and compliance.
• Ensure HIPAA, OSHA, CLIA, safety, regulatory compliance; report risks to leadership.
• Travel routinely to High Springs and Lake City offices and communicate needs to executive leadership.

Skills

Leadership

Staff supervision

Healthcare administration

Communication

Scheduling and operations

Travel coordination

Education

Associate degree or higher

Tools

EHR systems

Job description

Full-Time Office Manager Primary Care And Urgent Care

Join SIMEDHealth’s patient-focused team as an experienced Office Manager in Gainesville, Florida!

This is a key leadership position within our largest department, supporting approximately 19 providers and 40 clinical and administrative staff members across our Primary Care and Urgent Care clinics. The Office Manager will also provide leadership and operational support to our High Springs and Lake City Primary Care offices. Routine travel to these locations is required.

The Office Manager is supported by front-office and back-office Clinical Coordinators who assist with daily workflows, staff support, and clinic operations. The Office Manager will supervise and develop these coordinators, delegate responsibilities effectively, and work through them to promote consistency and accountability across the department. The Office Manager will report to our Executive Director of Operations.

We are looking for an experienced healthcare manager who can lead a large team, partner effectively with providers, and maintain efficient, high-quality clinic operations.

What We’re Looking For

• Associate degree or higher; relevant experience may substitute for education
• At least 5 years of experience in a medical office, outpatient clinic, or hospital setting
• At least 5-7 years of direct supervisory and management experience
• Primary Care or Urgent Care experience strongly encouraged
• Experience managing a large clinical and administrative team
• Experience supervising and developing lead employees, coordinators, or other frontline leaders
• Experience working directly with physicians and advanced care practitioners
• Knowledge of medical office workflows, scheduling, electronic health records, billing, and regulatory requirements
• Strong leadership, communication, organizational, delegation, and problem-solving skills
• Experience with quality and value-based patient care arrangements a plus
• Ability to travel routinely to SIMEDHealth’s High Springs and Lake City Primary Care offices

Your Responsibilities Will Include

• Managing the daily operations of SIMEDHealth’s Primary Care and Urgent Care clinics
• Directly supervising, coaching, and developing front-office and back-office Clinical Coordinators
• Working through the Clinical Coordinators to support approximately 40 clinical and administrative employees
• Establishing clear responsibilities and accountability for the Clinical Coordinators while remaining actively engaged in clinic operations
• Supporting approximately 19 providers and facilitating communication among providers, staff, coordinators, and organizational leadership
• Providing onsite leadership and operational support to the High Springs and Lake City Primary Care offices
• Coordinating staffing and schedules with the Clinical Coordinators to ensure appropriate clinic coverage
• Overseeing patient flow, appointment availability, schedule utilization, and clinic capacity
• Recruiting, onboarding, training, and developing clinic employees
• Establishing performance expectations and addressing employee performance or conduct concerns
• Monitoring clinical and administrative work queues to ensure timely completion
• Identifying workflow concerns and implementing operational improvementsResponding to patient concerns and helping resolve service issues
• Collaborating with other departments to address staffing, billing, technology, compliance, and operational needs
• Ensuring compliance with SIMEDHealth policies and applicable HIPAA, OSHA, CLIA, safety, and regulatory requirements
• Communicating staffing needs, operational risks, and opportunities for improvement to senior leadership

Why Choose SIMEDHealth

We offer a comprehensive and competitive salary and valuable benefits package, including:

• Health Insurance
• Life Insurance
• Vision Insurance
• Dental Insurance
• Short- and Long-Term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospitalization Insurance
• Health Savings Account
• 401(k) with profit sharing
• Paid Time Off
• Paid Holidays
• Wellness discounts

This is a full-time, on-site position based in Gainesville, Florida, with routinely travel to our High Springs and Lake City Primary Care offices. Being on-site is essential to this position and remote work is unavailable.

SIMEDHealth is an equal opportunity employer.