Job Description
We have an immediate opportunity for an Office Manager at a CPA firm. You will serve as the administrative and client-service hub of the office. This is a part-time position working about 30 hours a week; however, client is open to full-time hours.
Responsibilities
- Serve as the central administrative and client-service point person for the firm
- Manage incoming client communications, phone calls, emails, scheduling, and general client requests
- Coordinate tax return workflow, including tracking returns, outstanding information, due dates, extensions, e-file authorizations, and completed filings
- Handle tax return assembly and processing, including scanning, organizing, uploading, and maintaining client documents
- Maintain the firm's monthly and annual due-date tracking system and proactively follow up with staff and clients on outstanding items
- Manage electronic filing procedures, including Forms 8879, e-file acknowledgments, rejected returns, and confirmation of accepted filings
- Coordinate client appointments and maintain the firm's calendars and scheduling systems
- Assist with billing, invoicing, payment follow-up, and other administrative accounting functions
- Maintain accurate electronic client files and assist with document-management projects
- Provide administrative support to the firm's CPA/accounting professionals
- Help manage office operations, supplies, mail, incoming documents, and day-to-day office needs
- During peak tax periods, take ownership of administrative workflow so professional staff can remain focused on tax preparation and client work
Qualifications
- Must have a High School Diploma or GED
- Associate or bachelor's degree in business administration, accounting, finance, office administration, or a related field preferred, but not required
- Prior experience in a CPA firm, law firm, financial-services firm, or other deadline-driven professional-services environment is strongly preferred
- Tax-season or CPA-firm experience is a major plus, particularly familiarity with tax documents, e-filing, extensions, Forms 8879, and tax-return processing
- Being extremely organized and detail-oriented is a major requirement for this position
- Must have strong written and verbal communication skills with a professional, personable client-service approach
- Must be able to take ownership of tasks and follow them through to completion without constant supervision
- Proficiency with Microsoft Outlook, Word, Excel, and general office technology, with the ability to learn new technology quickly is needed
- Experience working with document-management, workflow, CRM, or practice-management systems is highly desirable
- Must be comfortable working in a small, growing firm where responsibilities are broad and everyone pitches in
- Ability to maintain confidentiality when handling sensitive financial and personal information is mandatory
- Must be dependable and willing to work additional hours during peak periods, particularly February through April and September through October
- Must be looking to become a long-term, integral member of the firm rather than simply perform a defined set of administrative tasks
Only candidates that can pass a background check and drug screen will be considered.