Office Manager - North Colorado Springs - No Weekends

Mountain View Pain Specialists Llc; Colorado Springs (CO); Presencial; USD 60.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Matching

Dental

Health

Vision

Short- and Long-term disability

Paid Time Off

PTO plus paid holidays

Descripción de la vacante

Mountain View Pain Center in Colorado Springs is seeking an Office Manager to oversee clinic staff, scheduling, training, and operations. The role requires coordinating front desk and medical assistant functions, auditing workflows, and reporting on performance to improve efficiency.

Salary ranges from $60,000 to $68,000 annually with benefits; 100% onsite at the North Colorado Springs Clinic (Interquest). Monday to Thursday hours and Friday morning availability are required.

Formación

• Associate degree in a healthcare field or equivalent.
• Minimum 3+ years scheduling in a medical setting.
• 1+ year supervising staff is required.
• Excellent customer service and de-escalation skills.
• Proficiency with basic computer tools and office software.

Responsabilidades

• Manage time-off requests and approve staff timecards.
• Schedule appointments and onboarding of new patients.
• Lead Front Desk and MA training with supervisors.
• Support staffing coverage and address bottlenecks.
• Prepare reports and audits on clinic operations.

Conocimientos

Customer service

Staff supervision

Scheduling

Time management

Communication

Problem solving

Educación

Associate degree in healthcare

BA preferred

Herramientas

Microsoft Office

Practice management software

Descripción del empleo

About Mountain View Pain Center:Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.Position Summary:The Office Manager is responsible for managing and supporting all clinic employees by assisting and tracking time off requests, covering for staffing shortages, assisting with patient check-ins, auditing, reporting on a variety of areas, creating action plans for each department, customer service, clinic inventory management, cleaning and maintaining an organized clinic.Essential Duties & Responsibilities:Manage time off requests and approve timecards for hourly staffTraining of Front Desk staff; work with MA Manager for MA trainingProactively address team issues and provide coaching and additional supportEnsure all staff members abide by company policies and proceduresHost monthly staff meetingsAdequately cover positions when short staffedChiro MAFront DeskPain MAAbility to create action plans for each department to address bottle necks and improve clinic efficiency and track progress with milestonesCommunication with departments, management, patients, and providersCleaning, Organization, OrderingCustomer ServiceAbility to report and audit on several facets of clinic operations:Appointment Count by providerNo-ShowsAppointment CancellationsNew Patient On-boarding, Evaluations and SurveysPatient SchedulingMinimum Experience & Qualifications:Associate degree in a healthcare field, BA preferred3+ years experience with Medical Scheduling1+ year experience supervising staffProven customer service skills and ability to de-escalateBasic computer skillsAccess to reliable transportationSalary Range: $60,000 to $68,000 annuallyOffice Location: North Colorado Springs Clinic (Interquest), 100% OnsiteOffice Hours:Monday – Thursday: 8am – 6pm, with a 2 hour lunch breakFriday: 8am -1pmBenefits:401 (k) MatchingDental, Health, and VisionShort- and Long-term disabilityPaid Time OffPTO plus paid holidays