Office Manager - MCSO

Socket.dev; Milwaukee (WI); On-site; USD 81,664,000 - 122,438,000; Full time

Job summary

Milwaukee County Sheriff’s Office is hiring an Office Manager to oversee hiring, training, and supervision of civil process and traffic clerks. You will schedule staff, generate reports, and manage supplies for the Civil Process and Courts Division.

Strong Excel/Word skills and several years in customer service and staff management are required. The position is full-time in Milwaukee County, with a pay range of $28.50–$42.73 per hour.

Qualifications

• Minimum requirements include: residency within Wisconsin, high school diploma or GED, 3 years of customer service and staff/clerical experience, 1 year of supervision, and intermediate Excel/Word skills.

Responsibilities

• Interview, hire, and train Civil Process and Traffic Clerks.
• Schedule coverage for clerical staff and supervise daily duties.
• Generate and maintain reports for Civil Process and Courts Division.
• Purchase, monitor, and maintain equipment and supplies.
• Review contractor billing and ensure proper documentation of billings.

Skills

Customer service

Staff management

Administrative duties

Supervising

Microsoft Excel

Microsoft Word

Education

High School diploma or GED

Some college credits

Associate degree or higher

Tools

Microsoft Excel

Microsoft Word

Job description

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: 10/02/2026or upon receipt of 50 applicant submissions

Office Manager

Milwaukee County Sheriff’s Office, Full-time

Pay Range: $28.50 – $42.73

Job Summary

The office manageris responsible for Interviewing, hiring, and training all new civil process and traffic clerks. Schedule and maintain coverage for all clerical staff. Supervise and assign daily duties to clerical personnel. Generate and maintain reports as needed. Purchase, monitor, and maintain equipment and sufficient supplies for the Civil Process and Courts Division. Perform any other duties as assigned by the Captain or Inspector.

Responsibilities:

• Will work with Human Resources to create job announcements, interview candidates, hire new employees, and train them accordingly.
• Maintain a schedule to ensure proper coverage and schedule vacation and other off time requests. Complete an Employee Performance Review for each one of the Civil Process Clerks annually.
• Assist with customers at the service windows, manage, review, and complete Civil Process data entries. Back-up vacant post and assist staff during peak times. Manage and balance all cash drawers. Verify all credit/debit transactions prior to turnover to fiscal.
• Assist the Divisional Commander with ordering supplies, gathering data and briefing any issues within the Unit. Review and fact find customer complaints and inquiries. Ensure proper communication and documentation of all civil process billings and payments.
• Create reports and maintain statistics in accordance with the policies and procedures of the Milwaukee County Sheriff's Office. These reports will be turned in to the Captain. Review and verify contractor (SPS) billing and approve/apply payment for outstanding invoices.

Minimum Requirements:

• Current residency within the State of Wisconsin
• High School diploma or G.E.D equivalent and some college credits required
• At least (3) three years of experience in customer service, staff management, administrative/clerical duties
• At least (1) one year of experience in supervising
• Intermediate knowledge of Microsoft Excel and Word
• Intermediate Accounting skills

Preferred Qualifications:

• Associate degree or higher
• Previous work experience in a law enforcement agency

Exceptional people skills; ability to make sound judgment calls and use of common sense; ability to work under pressure; ability to lift/carry/push/pull 50 lbs.; and ability to supervise approximately 7 or more employees.

NOTE: This ORIGINAL APPLICATIONis open to qualified residents of the State of Wisconsin at the time of application.Candidates need to submit a full account of their training and experience by submitting an up-to-date resume. during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements.