Office Manager | Lead Admin & Service Center Ops

Arrow Exterminators; Cartersville (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous time off

11 holidays

401(k) with match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a full-time Office Manager to provide administration and service center support. You will oversee administrative staff and assist the Branch Manager in day-to-day operations, coordinating communications with customers and team members by phone or email.

The role emphasizes leadership, accuracy, and a professional appearance, with a schedule of at least 40 hours per week and occasional overtime as needed.

Qualifications

• Office Administration experience
• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

Responsibilities

• Oversee all administrative staff and functions at the service center.
• Ensure services are entered, scheduled, posted, collected, and sold.
• Train, motivate, and support team to meet goals.
• Resolve customer concerns with a focus on service quality.

Skills

Office Administration

MS Office Suite

Customer service

Leadership

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators is seeking a full-time Office Manager to provide administration and service center support. You will oversee administrative staff and assist the Branch Manager in day-to-day operations, coordinating communications with customers and team members by phone or email.

The role emphasizes leadership, accuracy, and a professional appearance, with a schedule of at least 40 hours per week and occasional overtime as needed.