Office Manager

Arrow Exterminators; Cartersville (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous time off

11 holidays

401(k) with match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a full-time Office Manager to provide administration and service center support. You will oversee administrative staff and assist the Branch Manager in day-to-day operations, coordinating communications with customers and team members by phone or email.

The role emphasizes leadership, accuracy, and a professional appearance, with a schedule of at least 40 hours per week and occasional overtime as needed.

Qualifications

• Office Administration experience
• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

Responsibilities

• Oversee all administrative staff and functions at the service center.
• Ensure services are entered, scheduled, posted, collected, and sold.
• Train, motivate, and support team to meet goals.
• Resolve customer concerns with a focus on service quality.

Skills

Office Administration

MS Office Suite

Customer service

Leadership

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Office Manager

Arrow Exterminators is looking to hire a full-time Office Manager. In this position, you will have the opportunity to provide uncompromised service, support, and administration to internal and external Service Center customers. The Office Manager also aids the Branch Manager with overseeing the day-to-day activities within the branch. Additionally, you will communicate and motivate team members to achieve service center goals.

Our administrative representatives enjoy benefits including:

• generous time off,
• 11 paid holidays,
• 401(k) with company match, Roth IRA,
• medical, dental and vision insurance,
• high deductible HSA,
• telemedicine,
• disability, cancer, and accident insurance.
• health & wellness suite
• company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 16 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

A DAY IN THE LIFE OF AN OFFICE MANAGER

You will use your strong leadership and computer literacy skills to oversee all administrative staff and functions at a service center. There are a lot of moving parts to ensuring an awesome experience to our customers and team members so attention to detail and multi-tasking are important. Some of the more significant activities include interacting with customers and other team members by phone or email ensuring services are entered, scheduled, posted, collected, and sold. Your commitment to customer service will make it a priority to resolve customer concerns. Your commitment to your team members will allow time to train, motivate, and work alongside them so you can all succeed.

Minimum Qualifications

• Office Administration experience
• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.