Office Manager (Lake Barrington & Libertyville)

Canlan Sports; Barrington (IL); Hybrid; USD 49,000 - 52,000; Full time

Job summary

The Office Manager at Canlan Sports will oversee front office operations across Lake Barrington and Libertyville, serving as the first point of contact for staff and vendors. You will coordinate onboarding, employment policies, and employee relations, ensuring a smooth administrative workflow.

You will manage daily financial tasks— invoicing, receipts, adjustments, vending, banking, and payroll submissions— and prepare month-end financial reports (AR & AP).

Qualifications

• Diploma or degree in Business, Recreation, or Facility Management is preferred.
• First Aid/ AED certification is an asset.
• Background check satisfactory or willingness to obtain.

Responsibilities

• Oversee office operations and onboarding processes for staff at both locations.
• Lead Health & Safety committees and ensure compliance with standards.
• Manage invoicing, receipts, adjustments, vending, banking, and payroll submissions.
• Prepare month-end AR & AP reports and support financial activities.
• Create sales contracts after quotes and update the booking system with client details.

Skills

Office management experience

Payroll systems experience

MS Office

Customer service

Organization

Education

Diploma/Degree in Business, Recreation, Facility Management

First Aid/AED certification (asset)

Background check (willing to obtain)

Tools

Accounting software

Payroll software

Job description

Office Manager (Lake Barrington & Libertyville)

Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better.

Rate of Pay: $49,000 - $52,000/ hour

*Exact compensation may vary based on skills, experience, and location

Job Summary

The Office Manager plays a vital role in maintaining efficient office operations by overseeing administrative processes and serving as the first point of contact for sports complex employees regarding onboarding, employment policies, and employee relations. They lead Joint Health & Safety Committees, ensuring compliance with legislative requirements and workplace safety standards.

Additionally, they manage daily financial transactions, including invoicing, receipts, adjustments, vending, banking, and manual cheque issuance. And ensure timely payroll submissions and the completion of month-end processes and financial reports (AR & AP)

Once a client accepts a quote from the Sales Manager, the Office Manager handles the creation of sales contracts, finalizes contracts with signatures and payments, and updates the booking system with confirmed client details.

This role will support operations at both Canlan Sports Lake Barrington and Canlan Sports Libertyville. The successful candidate will be expected to work across both locations as needed to meet operational and business requirements.

Accountabilities

This role is accountable for:

• Sports Complex Accounting and Reporting Support
• Sports Complex Employee Onboarding
• Sports Complex Health & Safety
• Account receivables reporting and collection support
• Invoice submission and payment support
• Regular Manager-On-Duty shifts

Qualifications and Education

• Diploma or Degree in Business, Recreation, Facility Management or a combination of experience and education an asset.
• Certification in Standard First Aid/AED an asset.
• Possess or willing to obtain and submit a satisfactory background check.

Abilities, Attributes and Experience

• At least 3 years successful office management experience in a sports related business
• Previous experience with accounting and payroll systems.
• Demonstrated strong Computer Skills (Microsoft Office).
• Proven ability to prioritize effectively & work well with customers, coworkers & management.
• Creativity and innovation combined with excellent organizational skills.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.