Office Manager - Johnson City

Inframark; Johnson City (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO and holidays

Wellness plan

Job summary

Inframark is seeking an Office Manager to support a range of operations including front-desk duties, mail handling, and meeting coordination at our project sites in the United States. This role also supports project and accounting tasks, requiring attention to detail and professionalism.

The position is based in an in-office environment with a standard 40-hour week, Monday through Friday, and requires the candidate to reside within commutable distance to the Norcross office or assigned location.

Qualifications

• Bachelor's degree preferred but not required.
• Five (5)-plus years of experience in office management.
• Strong organizational and interpersonal skills are essential.

Responsibilities

• Office Administrative Functions: manage front desk, greet visitors, handle calls, maintain supplies, and coordinate mail/packages.
• Project Functions: assist project managers and obtain Certificates of Insurance as needed.
• Accounting Functions: support local accounting and finance staff as required.
• Working Conditions: 40-hour workweek, in-office, no remote work.

Education

Bachelor's degree preferred

Tools

MS Office 365

Job description

Join Inframark: Pioneering Automation and Intelligence

Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark.

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

Job Summary

This position is responsible for performing critical office-related duties at a professional level and is integral for the successful day-to-day operation of the physical office environment. The Office Manager is the face of the office, answering calls and greeting visitors the facility. The Office Manager provides assistance and follow-up to employees, management and executive-level leaders on a wide range of duties pertaining to general office operations, project setup and execution and accounting.

Job Duties

Office Administrative Functions

• Being physically present to unlock and lock the front door at the start and end of each business day.
• Obtaining the mail and any packages delivered to the front of the office; distributing to recipients daily.
• Answering all incoming phone calls (to the main line) in a professional manner and promptly directing calls to the appropriate resource.
• Ensuring that all office and vending supplies are fully-stocked. Procuring supplies as they are consumed.
• Ensuring that all copiers, printers and scanners are functioning. Arranging for repair of said equipment in the event of malfunction.
• Photocopying, scanning and laminating documents upon request. Assembling binders and presentations for distribution to customers.
• Maintain the local account for the office’s mobile telephone provider. Coordinate the replacement of existing phones and procurement of phones for new employees.
• Maintain access control badges for all employees and visitors.
• Take the lead role in planning group and office-wide events, including (but not limited to) holiday parties, customer dinners, town hall meetings and employee appreciation functions. Working with various vendors to secure travel and meal reservations.
• At the request of project managers, arrange for meal service when customers visit the office (e.g. factory acceptance tests). Included are the setup and breakdown of service areas.
• Perform other related duties, as required and assigned by the Vice President of Operations, Southeast Region.
• Set a professional example to all employees by remaining accessible during business hours, maintaining a professional approach to all issues or concerns, and reporting any operational issues to the local executive leadership as needed.

Project Functions

• Work with our insurance and bonding agencies to obtain Certificates of Insurance and Bonding documentation for projects and distribute such to the applicable customers.
• Act as a fill-in Buyer (obtaining vendor quotations and generating purchase orders) when the Buyer is unavailable in cases of paid-time-off.
• Assist project managers with any requested tasks.

Accounting Functions

• Support the Norcross-based accounting and finance staff as the need arises.

Physical Requirements

• Being seated at a computer desk for multiple hours at a time.
• Some movement (bending, lifting less than 20 pounds, filing).

WORKING CONDITIONS

• Forty (40)-hour workweek with the hours of Monday – Friday, 8.00a – 5.00p ET, in office. Remote assignment is not available for this role.
• Must live within a commutable distance to the Norcross office to be present during the stated hours above.
• Office environment (individual offices, cubicles, conference rooms) with a small fabrication and warehousing area.

Qualifications

Educational/Experience Requirements

• Bachelor's degree preferred but not required.
• Five (5)-plus years of experience in office management.

Special Skills, Knowledge, Or Abilities

• Confidentiality of sensitive information.
• Demonstrate highest level of ethical and professional behavior with the leadership ability to manage challenges in a calm and professional manner.
• Effective at multi-tasking and time management, combined with exceptionally strong interpersonal skills for positive interaction with employees, customers and visiting, out-of-town corporate staff.
• Must thrive in a fast-paced environment.
• Effective/accurate oral and written communication skills while exuding and above-average level of attention to detail, for accuracy.
• Excellent interpersonal and critical thinking skills
• Advanced Microsoft Office 365 Suite experience is preferred.

LICENSES AND CERTIFICATIONS

• Candidate must have a valid Georgia drivers license and insurance.

Other

• Candidate must have reliable transportation and is required to have a good driving record, clean background, and drug screening results.
• Competitive salary commensurate with experience and excellent benefits package, including, matching 401k, PTO/Vacation and Paid Holidays.
• This role does not offer remote or work-from-home status and will require presence in the office Monday through Friday.
• No overnight travel is required.

Contact With Others

• Daily significant interaction all coworkers. General contact with customers, over the phone, email, and in person is required.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Automation and Intelligence - Inframark