Office Manager I

DOCS Dermatology; Columbus (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in dermatology seeks a dedicated Office Manager to lead their team and enhance patient satisfaction. This pivotal role involves overseeing daily operations, managing clinical and non-clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess strong leadership and communication skills, with a focus on operational excellence. Join a passionate community committed to skin health and make a meaningful impact in patients' lives while working in a supportive environment that values teamwork and collaboration.

Qualifications

• Strong leadership and operational skills are essential for managing both clinical and non-clinical staff.
• Effective communication skills are necessary for fostering relationships and ensuring a positive patient experience.

Responsibilities

• Oversee daily operations and manage both clinical and administrative staff.
• Implement office policies, hire staff, and ensure compliance with regulations.

Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Operational Skills

Education

High School Diploma

Associate Degree in Healthcare Management

Bachelor’s Degree in Business

Tools

ModMed

EMA

Electronic Medical Records (EMR)

Job description

Office Manager l

Company Overview

At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

An Office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. In addition to providing patient care, this role oversees all aspects of the daily operations within the medical office and will be focused on managing both clinical and non-clinical employees, overseeing the financial budget for the office, ensuring a positive patient experience, and managing inventory.

Job Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests.
• Frequently supplements staffing headcount by working as a direct part of the patient care team by performing clinical duties to assist providers or working as a Medical Assistant or Receptionist.
• Oversee and approve time sheet details to ensure payroll processes timely and accurately.
• Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals, objectives, and budgets for the office.
• Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
• All other duties as directed and assigned.
  
  
  

Minimum Qualifications

• High school diploma or equivalent, associate or bachelor’s degree in healthcare management, business, or related degree is preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Works well independently and has strong operational skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.
  
  
  

Physical Demands

• Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads.
• Regularly use close vision and ability to adjust focus.
• Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds
  
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status