Office Manager — Growth, Training & Benefits

Bug House Pest Control; Macon (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Maternity leave

Life insurance

401(k) with match

Paid time off

Job summary

Bug House Pest Control is recruiting an Office Manager to oversee customer service operations and office processes in Georgia. You will supervise staff, manage workflows, and help protect homes by delivering excellent pest-control support to clients.

The role emphasizes integrity, coaching, and a strong emphasis on organized administration, with a comprehensive benefits package and company training program.

Qualifications

• 2 to 4 years of experience with Bug House Pest Control; including experience in operational functions.
• Excellent knowledge of Bug House systems such as Pest Pac, Teams, SharePoint, Outlook, etc.
• Minimum of high school diploma or equivalent required
• Self-motivated and able to work in a fast-paced environment
• Acts with integrity by keeping commitments
• Serves as a Bug House Brand Ambassador, always focusing on the highest level of professionalism and image standards
• Excellent organizational, problem-solving, and customer service skills
• Demonstrate coaching and development ability through strong written and verbal communication

Responsibilities

• Reflects our Mission: Protect, defend and enhance the homes and lives of each client
• Supervises office staff and office procedures, while reporting and tracking productivity
• Create a culture of learning, which coaching both current and new CSR staff members
• Handles customer complaint escalations for the branch

Skills

Customer service

Organizational skills

Communication

Problem solving

Self-motivated

Education

High school diploma or equivalent

Tools

Pest Pac

Teams

SharePoint

Outlook

Job description

Bug House Pest Control is recruiting an Office Manager to oversee customer service operations and office processes in Georgia. You will supervise staff, manage workflows, and help protect homes by delivering excellent pest-control support to clients.

The role emphasizes integrity, coaching, and a strong emphasis on organized administration, with a comprehensive benefits package and company training program.