Customer Service & Administrative Pro — Growth & Impact

Rollins, Inc.; Watkinsville (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation, holidays, and sick time

Employee discounts

Industry-leading training program

Job summary

Bug House Pest Control in Georgia is seeking a friendly Customer Service Representative to join our team. You will manage inbound calls and emails, help customers with payments, scheduling, and service questions, while delivering top-notch service.

No pest control experience is required—we provide training. We offer a comprehensive benefits package, 401(k) with company match, paid time off, and opportunities for growth within a stable Rollins, Inc. backing.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years old.
• No experience required.
• Proficiency with Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers and meet their needs.

Skills

Customer service

Phone support

MS Office

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control in Georgia is seeking a friendly Customer Service Representative to join our team. You will manage inbound calls and emails, help customers with payments, scheduling, and service questions, while delivering top-notch service.

No pest control experience is required—we provide training. We offer a comprehensive benefits package, 401(k) with company match, paid time off, and opportunities for growth within a stable Rollins, Inc. backing.