Office Manager, Forensic Services

Bluebonnet Trails Community Services; Georgetown (TX); On-site; USD 36,000 - 41,000; Full time

Job summary

Bluebonnet Trails Community Services in Georgetown, TX seeks an Office Manager to provide administrative and operational support for State Hospital Step Down and other Forensic Services. You will coordinate clerical tasks, support leadership, and help maintain an organized service environment.

The role involves managing inventory, scheduling, documentation, fleet maintenance, and coordination with vendors, with a focus on accurate records and timely processes.

Qualifications

• High school diploma or GED required.
• Experience with behavioral health or IDD preferred.
• Strong computer and communication skills.
• Valid Texas driver’s license; ability to maintain status.
• Regular and timely attendance expected.

Responsibilities

• Provide clerical and customer service support including data entry, copying, filing, and mailing.
• Lead inventory management and procurement; maintain expense records.
• Support client scheduling, documentation, and intake paperwork.
• Oversee fleet maintenance and related records.
• Monitor reports and coordinate with staff and supervisors.
• Process work orders, coordinate with vendors, and approve invoices as needed.
• Provide financial assessments and obtain insurance authorizations.
• Lead projects and assist with event coordination and reservations.
• Collaborate across programs to achieve shared goals.

Skills

Administrative support

Data entry

Customer service

Inventory management

Document management

Communication skills

Driver's license

Bilingual

Microsoft Office

Computer literacy

Education

High school diploma or GED

Some college or associates degree

Tools

Computer skills

Microsoft Office

Job description

The Office Manager provides administrative and operational support for State Hospital Step Down and other Forensic Services, ensuring efficient daily operations and accurate documentation. This position coordinates administrative processes, provides support to leadership, and helps maintain a professional, organized service environment.

Key Responsibilities

• Provides clerical and customer service representative support, including data entry, copying and printing, filing, and mailing
• Serves as the administrative leader for managing inventory, purchasing supplies and maintaining records of expenses
• Support client scheduling, documentation, and intake paperwork
• Manages the fleet including maintenance needs
• Monitors reports and coordinates with staff and supervisors
• Submits facility work orders and coordinates with vendors, and authorizes invoices as needed
• Provides Financial assessments for enrolled individuals, and obtains insurance authorization as needed for specialty services.
• Serves as a leader within the team who is helpful and supportive. Administratively supports special projects such as event location coordination and reservation
• Builds relationship with colleagues, collaborating across programs, seeking and offering input towards shared goals and objectives. Is a member of the Forensic Services team and the Business Support team.

Location: Georgetown, TX

Hourly Salary Range: $26.00 - $29.75

Differential Detail

• $1.00 per hour - 2 years previous experience
• $1.00 per hour - 2 year Tenure with BTCS
• $0.75 per hour - Bilingual
• $1.00 per hour - Career Ladder Specialty

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Minimum Qualifications

• High school diploma or GED.
• Experience working with persons with behavioral health and/or IDD.
• Strong computer and communication skills.
• Demonstration of successful work experience regarding regular and timely attendance.
• A valid Texas drivers license is required, along with the ability to maintain approved driver status throughout employment.

Preferred Qualifications

Preferred AND required education, experience, job knowledge, skills and abilities helpful in the performance of this position, as indicated below:

• Experience in management.
• Some college (1-2 years) or associates degree.
• Experience of having financial discussions with clients regarding treatment costs.
• Bilingual.