(3108) Office Manager, Forensic Services

Bluebonnet Trails Community MHMR Center; Georgetown (TX); On-site; USD 36,000 - 41,000; Full time

Job summary

Bluebonnet Trails Community Services is seeking an Office Manager to provide administrative and operational support for State Hospital Step Down and Forensic Services. The role coordinates processes, supports leadership, and helps maintain an organized service environment in Georgetown, TX.

The position offers hourly pay and requires a high school diploma, driving license, and experience with behavioral health or IDD.

Qualifications

• High school diploma or GED.
• Experience with behavioral health and/or IDD.
• Strong computer and communication skills.
• Regular and timely attendance required.
• Valid Texas driver’s license required.

Responsibilities

• Provide clerical and customer service support (data entry, copying, mailing).
• Lead inventory management and purchasing; track expenses.
• Support client scheduling, intake paperwork and documentation.
• Manage fleet maintenance needs.

Skills

Clerical duties

Customer service

Data entry

Scheduling

Inventory management

Vendor coordination

Team leadership

Insurance authorization

Budget/expenses

Reliability/attendance

Education

High school diploma or GED

Some college or associate degree

Tools

Microsoft Office

Job description

The Office Manager provides administrative and operational support for State Hospital Step Down and other Forensic Services, ensuring efficient daily operations and accurate documentation. This position coordinates administrative processes, provides support to leadership, and helps maintain a professional, organized service environment.

Key Responsibilities:

• Provides clerical and customer service representative support, including data entry, copying and printing, filing, and mailing
• Serves as the administrative leader for managing inventory, purchasing supplies and maintaining records of expenses
• Support client scheduling, documentation, and intake paperwork
• Manages the fleet including maintenance needs
• Monitors reports and coordinates with staff and supervisors
• Submits facility work orders and coordinates with vendors, and authorizes invoices as needed
• Provides Financial assessments for enrolled individuals, and obtains insurance authorization as needed for specialty services.
• Serves as a leader within the team who is helpful and supportive. Administratively supports special projects such as event location coordination and reservation
• Builds relationship with colleagues, collaborating across programs, seeking and offering input towards shared goals and objectives. Is a member of the Forensic Services team and the Business Support team.

Location: Georgetown, TX

Hourly Salary Range: $26.00 – $29.75

• $1.00 per hour – 2 years previous experience
• $1.00 per hour – 2 year Tenure with BTCS
• $0.75 per hour – Bilingual

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Credentials

Minimum Qualifications

• High school diploma or GED.
• Experience working with persons with behavioral health and/or IDD.
• Strong computer and communication skills.
• Demonstration of successful work experience regarding regular and timely attendance.
• A valid Texas driver’s license is required, along with the ability to maintain approved driver status throughout employment.

Preferred Qualifications

Preferred AND required education, experience, job knowledge, skills and abilities helpful in the performance of this position, as indicated below:

• Experience in management.
• Some college (1-2 years) or associate’s degree.
• Experience of having financial discussions with clients regarding treatment costs.
• Bilingual.

City

City Georgetown, TX

County

County Williamson County

Administration Address
1009 N. Georgetown Street,
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)