Office Manager: Customer Success, Marketing & Operations

Floor Coverings International, Ltd.; New Jersey; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid training

Performance-based incentives

Annual company convention

Job summary

A leading mobile flooring company is seeking an Office Manager to enhance customer relations and support marketing initiatives. The role involves organizing office operations, managing finances, and ensuring customer satisfaction. Ideal candidates possess excellent customer service and communication skills, with a preference for experience in a similar role. This position will cater to 30-40 hours per week and offers training and performance incentives.

Qualifications

• 1-3 years of experience in a similar role preferred.
• Ability to work independently without supervision.

Responsibilities

• Develop trust with customers and provide extra-mile service.
• Assist in marketing tactics to engage the community.
• Communicate with installers and customers about job progress.

Skills

Excellent customer service skills

Strong communication skills

Organized

Detail-oriented

Ability to multi-task

Experience in bookkeeping (QuickBooks)

Job description

A leading mobile flooring company is seeking an Office Manager to enhance customer relations and support marketing initiatives. The role involves organizing office operations, managing finances, and ensuring customer satisfaction. Ideal candidates possess excellent customer service and communication skills, with a preference for experience in a similar role. This position will cater to 30-40 hours per week and offers training and performance incentives.