Office Manager / Clinic Coordinator - Vascular Clinic
Position Overview
We are seeking a highly organized and proactive Office Manager / Clinic Coordinator to join our Vascular Clinic team in Plano, TX. The ideal candidate will be responsible for overseeing daily office operations, coordinating clinic activities, and ensuring a smooth and efficient patient experience. This role requires excellent communication skills, strong leadership abilities, and a commitment to providing exceptional patient care support.
Key Responsibilities
- Manage daily administrative operations of the vascular clinic, including scheduling, patient check-in/check-out, and maintaining patient records.
- Coordinate clinic appointments, procedures, and follow-ups to optimize patient flow and provider schedules.
- Supervise and support front office staff, including training, scheduling, and performance management.
- Serve as a liaison between patients, providers, and other healthcare staff to facilitate communication and resolve issues.
- Ensure compliance with clinic policies, healthcare regulations, and confidentiality standards (HIPAA).
- Maintain inventory of office and medical supplies and coordinate ordering as needed.
- Assist with billing, insurance verification, and patient financial inquiries in collaboration with the billing department.
- Implement and improve office procedures to enhance efficiency and patient satisfaction.
- Prepare reports and maintain accurate documentation related to clinic operations.
Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration or related field preferred.
- Minimum of 3 years experience in office management or clinic coordination, preferably in a vascular or specialty medical clinic.
- Strong knowledge of medical office procedures, electronic health records (EHR), and scheduling software.
- Excellent organizational, multitasking, and problem-solving skills.
- Outstanding interpersonal and communication skills, with a patient-focused approach.
- Ability to lead and motivate a team in a fast-paced clinical environment.
- Familiarity with insurance processes, billing, and coding is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).