Ancillary Scheduling Coordinator

Mint Medical Services; Oakland (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Mint Medical Services in Oakland, CA is seeking an Administrative Support Scheduler to manage outpatient and inpatient scheduling for the Vascular Lab, coordinate with Technologists, and provide phone support. The role requires a high school diploma, 2+ years of medical scheduling experience, strong communication, and proficiency in Microsoft Office; Epic familiarity is a plus.

You will ensure timely patient appointments, explain pre-appointment instructions, and help with registration while

Qualifications

• High school diploma/GED required (Associate degree preferred).
• 2+ years' experience in medical scheduling.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills.
• Familiarity with Microsoft Office and desktop publishing software.

Responsibilities

• Outpatient scheduling for new and recurring patients.
• Inpatient scheduling coordination with Vascular Technologists and requesting departments.
• Phone support for Vascular Lab operations.
• Reviews Vascular orders for appropriateness and schedules patients in Epic.
• Direct communication with patients for scheduling ultrasound appointments and reminders for appointments.
• Guides patients through registration process, explains/answers questions regarding Vascular ultrasound appointments and provides pre-appointment instructions.
• Communicates with various hospital departments for coordination of patient care.
• Coordinates with technical and office staff, for timely care of patients.
• Prepares Vascular Lab monthly statistics for invoicing.
• Participates in Vascular Lab team meetings.
• Must maintain and comply with facility rules and regulations.
• Contributes to team efforts by accomplishing department goals: supply inventory management, team related information, and staffing.
• Other duties to support lab operations, as assigned.

Skills

Medical scheduling

Communication

Problem solving

Microsoft Office

Education

High school diploma / GED

Associate degree preferred

Tools

Epic EMR

Job description

Location: Oakland, CA

Classification: Administrative Support

Salary: Starts $20 per hour

Role and Responsibilities

• Outpatient scheduling for new and recurring patients.
• Inpatient scheduling coordination with Vascular Technologists and requesting departments.
• Phone support for Vascular Lab operations.
• Reviews Vascular orders for appropriateness and schedules patients in Epic.
• Direct communication with patients for scheduling ultrasound appointments and reminders for appointments.
• Guides patients through registration process, explains/answers questions regarding Vascular ultrasound appointments and provides pre-appointment instructions.
• Communicates with various hospital departments for coordination of patient care.
• Coordinates with technical and office staff, for timely care of patients.
• Prepares Vascular Lab monthly statistics for invoicing.
• Participates in Vascular Lab team meetings.
• Must maintain and comply with facility rules and regulations.
• Contributes to team efforts by accomplishing department goals: supply inventory management, team related information, and staffing.
• Other duties to support lab operations, as assigned.

Qualifications And Education Requirements

• High school diploma/GED required (Associate degree preferred).
• 2+ years' experience in medical scheduling.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills.
• Familiarity with Microsoft Office and desktop publishing software.

Preferred Skills

• Strong interpersonal skills
• Knowledge of EMR/EHR (Epic) systems preferred, but not required.
• Knowledge of medical terms
• Knowledge of vascular ultrasound terms preferred.
• Team-player